Tbf, you could have written down anything and it's just your word against theirs. You have nothing to prove you didn't just mishear them.
A proper documented quote would have helped.
I'm not sure how you can keep back £1000 if you had nothing in writing?
Anyone could write down any figure they liked then 8 months later say that's what they said.
Given how prices have risen recently, did you not even confirm the figure with them when you dropped the car off?
A proper documented quote would have helped.
I'm not sure how you can keep back £1000 if you had nothing in writing?
Anyone could write down any figure they liked then 8 months later say that's what they said.
Given how prices have risen recently, did you not even confirm the figure with them when you dropped the car off?