Getting the old girl remapped... I should have learned my lesson by now...

Z4_35i said:
I don't have my original ESS flash update instructions to hand, but I found the details on another forum written up by ESS and they specifically state to make sure no bluetooth devices are connected when you do the flash update, just in case you need any supporting details for your discussion with the guy who attempted your E89 remap.

http://www.m3post.com/forums/showthread.php?t=769500

ESS have a really good rep too

http://e89.zpost.com/forums/showthread.php?t=554447
 
He'll will have to return the existing ECU one way or the other, its not his property so you could have him charged with theft if he tries any tricks. Plus i would work into the conversation that you have been "seeking advice" on various car forums. A business like that would be seriously impacted if you badmouthed them on every car forum going. As long as you stick to the facts, your not liabling them so there is not much he could do about some seriously bad reviews.
Obviously I know you want to keep it civil if you can for as long as you can, but mentioning your talking on forums might be enough to persuade him to pay the whole cost of any repair (like he should be doing anyway!) rather than potentially try to shaft you on this. The fact he is already talking about only paying half is obviously not a good sign that he is going to do the fair and reasonable thing here.
 
Few more options yet. Ask them to return and reinstall the DME. Then contact wedge in the USA. He offers mapping services via MHD (an app in your phone) or JB4. He can walk you through a recovery process. It is also possible to recover a DME not communicating at all according to a forum member.

[email protected] his name is Ken

"Had this happen to me before. You will need someone with icom to help. Try contacting alex@alpine as he is the one who helped me. My problem was that my computer crashed midway through the flash. Couldn't iD edu or anything. He brought it back to life. He overnighted the icom, remote connected and was able to take care of it. Total down time was only like 2 days"

This guy can be found here:http://www.alpinemss.com/default.asp?m=0

Can't hurt to see of they recover first

Good luck
 
stuartinzg said:
Few more options yet. Ask them to return and reinstall the DME. Then contact wedge in the USA. He offers mapping services via MHD (an app in your phone) or JB4. He can walk you through a recovery process. It is also possible to recover a DME not communicating at all according to a forum member.

[email protected] his name is Ken

"Had this happen to me before. You will need someone with icom to help. Try contacting alex@alpine as he is the one who helped me. My problem was that my computer crashed midway through the flash. Couldn't iD edu or anything. He brought it back to life. He overnighted the icom, remote connected and was able to take care of it. Total down time was only like 2 days"

This guy can be found here:http://www.alpinemss.com/default.asp?m=0

Can't hurt to see of they recover first

Good luck

This man speaks good sense , exactly what I would do if you run into any trouble

I'm sure you will get it all sorted , bet your glad you have your daily !
 
The chap has been back with the ECU having had no luck with it on the bench. I'm speaking with another company, one I've researched this time, to see if I can get results there ressurecting the ECU.

During the assembly the guy lost an ECU case screw which added to my annoyance. This plus a great big scratch on the Merc now because I had to leave it on the street as I couldn't move the Z4 at the time.

The car lists many many faults when putting in the key. This could result in the ECU and possibly other modules replacing who knows.

I think I may get it trailered over to the dealer for a full diagnostic and costs list.

Nightmare but I'll get it sorted. I told the remap chap I'd be in touch.
 
Hells Bells, what a nightmare :!: Must be difficult staying positive, but I'm sure you will get it sorted eventually :thumbsup:
 
You only have his word that the phone call screwed the update - he doesn't sound very competent to me.

He has the ultimate responsibility to sort it or pay for the re boot !
 
Bad news indeed .. wish I could help

Take it to a dealer or decent independent and get some budget quotes, still think you need just a ECU though, then you need to re enable all the other black boxes that talk to it.

best of luck .. let us know how you get on
 
Money will sort it. It's not a car I ever intended to sell and while I could do without the expense, the car is worth the effort to me.

I almost feel like I need to sit in the car and apologise to her.

I'm all out of worry now having worried about it all week. Money that I'll hopefully get back.

A life lesson indeed.
 
stuartinzg said:
Few more options yet. Ask them to return and reinstall the DME. Then contact wedge in the USA. He offers mapping services via MHD (an app in your phone) or JB4. He can walk you through a recovery process. It is also possible to recover a DME not communicating at all according to a forum member.

[email protected] his name is Ken

"Had this happen to me before. You will need someone with icom to help. Try contacting alex@alpine as he is the one who helped me. My problem was that my computer crashed midway through the flash. Couldn't iD edu or anything. He brought it back to life. He overnighted the icom, remote connected and was able to take care of it. Total down time was only like 2 days"

This guy can be found here:http://www.alpinemss.com/default.asp?m=0

Can't hurt to see of they recover first

Good luck

Yeh Ken is the man to speak to about failed writes. Chances are your battery voltage dropped below the ECU cutoff threshold (11v?) during the write. Seems very likely if the read procedure took longer than expected and the car was not driven in-between the read and the write. Also if the car is not a daily the battery could have been partially depleted before starting the read.
The normal recovery route would be to connect a charger and do a full stock ECU write.

I think the Bluetooth excuse is bullshit. I've done partial and full map writes to my car using MHD and had phonecalls routed through Bluetooth while sat in the car waiting.

MHD would really be a much better path for a tune. Chumps with laptops applying franchised canned maps are just useless. Most people have no clue about car tuning and will just give anyone who makes their car a little faster the thumbs up on a forum. It's so easy to get mislead.

You should name and shame the idiot who is giving you the run-around. Sounds like a total moron. I would be shocked if he has done more than 5 or 6 other cars since he appears to have no grasp the importance of battery voltage during a write.
 
I suspect the battery voltage thing may have played a part. I noted today when he attached the booster to the car that the voltage display didn't come on when he turned it on.. Making me wonder if it was working at all. Anyhow, done now so just want to get her back on the road.

As lovely as the Merc is, I miss the wrap around feeling and torque.
 
maybe worth getting in touch with dms or evolve in the uk ? , if you could post the ECU to them chances are they may be able to recover the ECU ? they are well used to mapping the 335i and done the Z4 too

Maybe worth a whirl instead of getting the car on a trailer
 
Maniac said:
I suspect the battery voltage thing may have played a part. I noted today when he attached the booster to the car that the voltage display didn't come on when he turned it on.. Making me wonder if it was working at all. Anyhow, done now so just want to get her back on the road.

As lovely as the Merc is, I miss the wrap around feeling and torque.

How did you leave it with the muppet in terms of who is footing the bill?
 
I've left it as a we'll discuss what happens next. I'll decide how i want to recover funds from this as a secondary task. I just want my car back at this point. #IveLetMyCarLoveDown
 
Forget leaving resolution open ended! A bit of care now may just save you some hassle and dosh later on.

You need to write to the chap immediately confirming that he has, effectively, given up and walked away. You then need to tell him that you will be seeking to have it rectified by an alternative contractor and will, as is your right under UK contracting law, be seeking full recompense from him for the alternative contractor costs.

If he has not stated that he has 'given up' yet you will need to give him a reasonable time, say 7 days, to sort it out before going elsewhere - a pain I know but it protects your position should he later claim he wasn't given the chance to sort it out!

When all is sorted, including a remap of similar standard, submit an invoice to the chap. If he doesn't pay up then the County Court is your friend. Bear in mind that if it does go in your favour you may still not get your money if he doesn't have the funds and elects to 'shut up shop' etc.
 
He must have liability insurance should he choose to claim on it..

You should be pressing him to sort your vehicle out...... He realises youre an easy customer and is playing on it.

Start screaming and get him to get your vehicle back on the road,one thing is for sure,if he wanted to repair your car it could have been back on the road now.

If you let him walk away,he will....
 
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