Buyers be aware
- Thread starter Dr_Tripwire
- Start date
At the summit of the picturesque fens
SV8Predator
Member
mr wilks said:i wouldn't have been handing the keys back until full refund was given eithernot a great move that.
Nay, nay, Mr Wilks, not everyone is as perfect as you!
Dr_Tripwire
Member
ronk said:
Sorry folks... My mistake, I've corrected it now... No longer a JCB!
Dr_Tripwire
Member
Roberltd2 said:
Thanks, I've put a link to this post in that part of the forum - much appreciated.
Sorry to hear OP
Appreciate you are fuming but always tuck that away when dealing with the dealership. You have one goal, get your money back. Do whatever is necessary.
I wouldnt hold out much hope for the trading standards. On PH I was chatting on a thread where the issue was much much worse, and trading standards did all the same stuff, took the details, even VOSA inspected the rogue dealer and MOT station they were using to print false MOTs and sum total outcome...nothing.
Focus on getting your money back as a priority. Know the CRA like the back of your hand. Record all conversations with the dealership. Send followup special delivery signed for letters, etc. If you end up in court all this works in your favour.
Appreciate you are fuming but always tuck that away when dealing with the dealership. You have one goal, get your money back. Do whatever is necessary.
I wouldnt hold out much hope for the trading standards. On PH I was chatting on a thread where the issue was much much worse, and trading standards did all the same stuff, took the details, even VOSA inspected the rogue dealer and MOT station they were using to print false MOTs and sum total outcome...nothing.
Focus on getting your money back as a priority. Know the CRA like the back of your hand. Record all conversations with the dealership. Send followup special delivery signed for letters, etc. If you end up in court all this works in your favour.
Devon
Hope all goes well for you, something we all worry about. Only ever bought cars twice from dealers, one a good experience and one not so good. Same with private sales though but mostly okay, at least cars are cheaper privately so have money difference to put things right. The first z4 I looked at a dealer who was selling for one of 'his customers' so no warranty but still a very high price and needed stuff doing, so walked away.
Dr_Tripwire
Member
Thanks for all your messages, money is back in the bank today. Trading standards are looking into the situation regarding the illegal actions of the dealers where they had me sign a document that stated that I was not to contact Trading Standards or make comment referring to their business which could be damaging to their reputation.
Additionally, they are looking into the falsified service history of my part exchange amongst other things.
Additionally, they are looking into the falsified service history of my part exchange amongst other things.
Sorry to hear your story, I'd seen that car a few months ago but never got round to a test drive. From personal experience I've always had better cars from private owners than garages, too many bad experiences with them that I trust them less than a private seller.
I hope it works out for you.
I hope it works out for you.
Glad you got your refund. 
Buying from dealers is becoming more and more like the 'wild west' again IMO.
There needs to be much more legislation to control this industry. Car dealers don't care about selling cars. The cars are just the commodity to make them money. It could be bananas, or pork. The days of car dealers being interested in cars, or customer service are long gone.
As said earlier, I don't think trading standards will get anywhere, as they seem to only have teeth if enough people contact them.
If the dealers are shady, they will have multiple companies, swapping stock between themselves, to throw any snoopers off the scent. These people are generally not stupid. They just think that the car-buying public are. Most of the time they are right, sadly.
Just look at reviews for huge companies like Cazoo, etc.
I looked at a main dealer 'manufacturer approved' car today for £30k. It was a pile of crap. They are even sticking two fingers up at the manufacturer, who's franchise they are representing, as I don't believe they would condone the selling practices of the dealers if they knew.
Buying from dealers is becoming more and more like the 'wild west' again IMO.
There needs to be much more legislation to control this industry. Car dealers don't care about selling cars. The cars are just the commodity to make them money. It could be bananas, or pork. The days of car dealers being interested in cars, or customer service are long gone.
As said earlier, I don't think trading standards will get anywhere, as they seem to only have teeth if enough people contact them.
If the dealers are shady, they will have multiple companies, swapping stock between themselves, to throw any snoopers off the scent. These people are generally not stupid. They just think that the car-buying public are. Most of the time they are right, sadly.
Just look at reviews for huge companies like Cazoo, etc.
I looked at a main dealer 'manufacturer approved' car today for £30k. It was a pile of crap. They are even sticking two fingers up at the manufacturer, who's franchise they are representing, as I don't believe they would condone the selling practices of the dealers if they knew.
Glad you got your money back OP.
Real shame this is sadly another example a bad dealer spoiling it for the good ones.
I appreciate people can only go by their own experiences but I do find it unfair to tarnish all car dealers as the same as it is simply not true.
From a personal point I can say I have seen good and bad from dealers and private buyers.
Real shame this is sadly another example a bad dealer spoiling it for the good ones.
I appreciate people can only go by their own experiences but I do find it unfair to tarnish all car dealers as the same as it is simply not true.
From a personal point I can say I have seen good and bad from dealers and private buyers.
True.....due diligence needed either way.
Dr_Tripwire said:
Was this hidden in the small print or did you knowingly sign agreeing to the terms? Either way what reputable company would have a contractual request like that.
Good to see you got your money back anyway
Pondrew said:
Guess its all down to how you want to read it :? i see a catalogue of the same minor issues over a period of years suggesting the owner clearly couldn't be bothered & that for me indicates the type of owner i wouldn't want to buy a car from .
Similarly If i enquired after a private car & the seller told me the car had peasant rubber id be looking elsewhere .
The car in question covered 700 miles in 3 years with recurring faults , its MOT dates are all over the place :| pointers for me to avoid & look elsewhere but maybe i'm over fussy ? or just untrusting & very wary when it comes to used cars
gerryp said: