Hello all again!
As many may know by now, I recently purchased a 2013 E89. Due to Covid it was bought unseen from a major stealer (Arnold Clark). I got a walkround video upon enquiry and I asked for them to highlight any issues with the bodywork. They did highlight scuffed alloys, a small piece of damage to the lower front bumper and a couple of "stone chip" type marks and small scuffing on the driver seat bolster. I negotiated some discount to take into account getting the above fixed.
It was delivered on a transporter and it was dark when it arrived at my home. It was driven into the garage and has not been out since, apart from once onto the drive to test the roof was operating OK.
The car has their own (I presume) 60 day warranty. I have had the car for 19 days now.
I noticed for the first time yesterday that the middle of the rear bumper, directly under the number plate, has some damage. It is easy to miss as this is dark grey/black and the car is white. It looks like someone has reversed into a tow bar or a tow bar has reversed into it. It has pushed the plastic in and bulged top and bottom. I cannot repair this. I am guessing it will need a new skirt which will be bl00dy expensive.
My question is; should I talk to them about claiming the bumper under their warranty, as it wasn't picked up on the walkround video therefore I was unaware of it. I am wondering if the "distance selling" rules would make any difference in this situation? I would like a bit of knowledge otherwise I will just ring them and start shouting if they say "up yours".
If anyone has any knowledge of this type of thing I would be grateful.
