PerryGunn said:
AIUI once the car has reached a certain stage the configuration can't be changed - I think this is at status 150 - as the vehicle is about to enter production. BMW don't build cars and then store them so they can retrofit options that are currently unavailable.
If you cancel/reject the car because of the lack of touchscreen, you'd have to wait until it reappears on the standard spec (or options) list and then reorder from scratch.
My thought is (obviously, only my thought, might not be entirely correct) that once an order reaches certain stage (as you said, configuration can't be changed and the status code is 150), the production must go ahead as the entire production line nowadays is designed based on just-in-time concept which means a specific components for a specific car arrive at the corresponding position in a production pipeline just when such component is needed. Therefore, the production must go ahead even if the touchscreen hasn't arrived on time. In this case, the car will be logged internally as an exception so that further revisit is needed (e.g once the touchscreen arrives, fit it to the car). I think this is why earlier in this thread, people said the car has rolled off the production line but stuck at next stage for a while before released to carrier.
One widely covered news of similar situation is the Boeing 737 MAX. Basically, what it missed was the updated software and potentially hardware re-design at that time. However, the production line kept going for the remaining bit and once the aircraft rolls off the production line, Boeing stored the aircraft somewhere (in the news, Boeing stored many of them in staff car park :lol: ). When the missing bit is available (at the end, only the software), Boeing revisited each aircraft then resumed the delivery as usual. Although manufacture of car and aircraft may sound totally different, but the production line and supply chain concept (just-in-time concept) is the same.
Obviously for BMW, they end up changing the design (in this case, removed the touchscreen). You are likely to be right that BMW can not endlessly store the car for you and wait for the touchscreen become available again. Therefore, it's likely that you have to have to cancel current order and wait for the touchscreen become available again in the future and BMW rebuild a new car for you.