Z4-Forum INSURANCE scheme with CHRIS KNOTT :: 0800 917 2274

Had my renewal from Hastings direct up from £412 to £432 tried ck and were unable to get any better so did a search on compare the market and got cover plus ncb protection for £215 disappointed that ck could not help thought they wouldn't be beaten 😕 considering they are z4 specialists the girl I spoke to asked me how many seats it had :tumbleweed: will try again next year but note to self shop around shop around
 
bz4kev said:
Had my renewal from Hastings direct up from £412 to £432 tried ck and were unable to get any better so did a search on compare the market and got cover plus ncb protection for £215 disappointed that ck could not help thought they wouldn't be beaten 😕 considering they are z4 specialists the girl I spoke to asked me how many seats it had :tumbleweed: will try again next year but note to self shop around shop around

Sorry we couldn't help. You have a very good deal there, £215 is below the insurer's minimum premium for that vehicle. We'd love to have helped but we just couldn't get that low.

On the seats front, we typically ask the same questions for each quote, and, whilst some appear obvious, we are required to take that information from you. If someone decided to remove a seat or seats (as does happen), we would be liable for listing incorrect information.

Feel free to contact us again next year to see how we compare.

Simon.
 
Does not hurt to get back to the top as the insurance market in the UK has gone mad recently with deliberate excessive hikes by some companies to increase profit levels (Admiral a prime example).

The december post of "shop around" is now more true than ever, and forget about loyalty.
 
Just sorted my renewal with Chris Knott Ins. Very helpful staff, minimal wait on the phone. My existing quote (which had been the cheapest I could find) was beaten by Chris Knott by around 8%. :D
 
Bazzateer said:
Just sorted my renewal with Chris Knott Ins. Very helpful staff, minimal wait on the phone. My existing quote (which had been the cheapest I could find) was beaten by Chris Knott by around 8%. :D

That's great news! Glad we could help you.

Simon
 
Okay, so I saw this thread and went to the website and filled in their questionaire and requested a callback the following day ... Nada no reply no phone call.

SO I was /am with Hastings Direct.

I took out a policy with Hastings Direct last year 2025 , I knew that the quotes would be high, as I have not driven for some 13 years so zero no claims discount , and yes I was ripped off .

So this year comes the renewal quote, last year it cost £750 ( multi car policy 2 cars). This year 2026/feb renewal quote was for £502. .. okay a reduction of £250 , great...But i checked to see if this could be bettered, and yes I did get better/lower quotes...albeit with vouchers!

So I phoned Hastings Direct and explained the situation. Okay long story short, this was a ~40 mins phone call and once I asked for the manager to have a look, my quote went down to £308. I asked for the exact amounts for each car ..(Z4 = £145.52 ), and the cover.

Brilliant :)

Come the renewal payment and £438 was taken out !

Phoned Hastings Direct explained the situation, and that I had screenshots of the new quotes as proof, they said that they would have to check the phone call recording . Fine I said :)

They called back and confirned that the incorrect amount was taken from my account and the diff will be credited asap .

Result :)

Moral of the story ..go with the best customer service and not the cheapest.
 
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