Hey guys just an update from me.
Had mine done this morning in Newcastle took 6hrs in all had 3 wheels done two were mine (CSL) and one was off my cousins 1 series. At a cost of £100 per wheel including VAT.
Got to the place to pick the car + wheels up (quite excited), and well to tell you the truth look awful. My dad has called the appearance as an orange peel. They were quite cagey as one was passenger front and the other was driver rear, they took all four off and put the two refurbs on the same side (heres me wondering if they are the same colour). Before I went in to pay I checked them over and the finish is not even all the way round it looks like bubbles before lacquer, mostly in the spokes. I was called by the owner to come collect and obviously there was no quality control on the wheels what so ever, as a professional in media there is no chance I would allow a product to go to a client without it being spot on it ruins reputation and gets the clients back up. Im guessing they were trying to pull a fast one. So when I went to pay I said I needed to see someone about the finish of the wheels.
Few minutes later this really nice bloke came out to have a look. I showed him and he was absolutely fuming, he then went on to tell me that they had had a new gun installed and it was not operating properly, after a few expletives to the owner from the tech, he said they would do the again and for free. I turned to him and said fair enough but one problem I live 100 miles away so a 200 mile trip and 400 for two trips, I also took the day off to get them sorted. Also if they knew the gun was not operating properly why continue? I hate to think about everyone elses wheels that were in there.
To put it plainly I wasn't upset, I was pissed off and disappointed but they put their hands up and will sort it when the time is convenient with me and they will be done for free. I had a really nice day out with the GF went shopping went to the baltic contemporary art gallery, had a really nice slap up meal and it was a really sunny hot day. So probably why im not quite as mad as I usually would have been.
Only thing I was pissed at was I felt like they were trying to pull a fast one... its just not cool, Im sure not everyone is as anal as me but I suppose just be careful. Im sure this was a one off but still. Will update when I have had the wheels re-redone.
On a more positive note the actual work on the curbing was brilliant not a mark (although it wasnt bad anyway was a very minor scuff). The wheels were also acid bathed and sprayed properly (there is no physical bobbles in the paint that are raised purely aesthetic and they did the inside, which when I had my OEM wheels redone by BMW they didnt... typical stealer. The place was also very professional it was spotless and all the cars in there were expensive, not your average joes.
So not to put anyone off, the guys were really nice helped with directions and were very nice about doing them again.
Sorry for the rant. Will update soon.
By the seaside...
