steve853 said:Get your point!
What it is, I sold something privately to a guy in Telford for £150. He says it is in poor condition and he wants £120 back. He did see detailed photos before I posted it to him
I disagree, and offer £60 as a gesture of good faith. He refuses this offer, still demanding £120
So I tell him to send it back, and I'll give him a full refund, but he won't, saying he has sent the item for refurbishment, and I have to pay.
I have basically told him to bugger off, he now says he is going to take me to the small claims court for the money.
Now I think I have been reasonable, and he can basically whistle, but what do others think?
Steve
z4alfie said:From what you have said, You offered a full refund and then attempted to negoitiate a partial refund, both were unsatisfactory to him. He decided to incurr aditional costs in having an item that was in dispute sent off for refurbishment. I would say he is foolish to take on the additional cost of the court fee with very little chance of recovering anything in the circumstances you have described. Any legal advice he takes is likely to reflect this.
Keep all future communication civil and stick only to the facts. However, as you have made your position clear, I would now wait to see if he continues to court. If he decides to do so you will have the opportunity to respond to his claim in writing to the court (supply evidence in the form of copies of all communication) You can also consider making a counter claim for any costs you have incurred.
Civil courts use a combination of common sense and 'reasonableness' in entering judgements and from what you have said you would appear to have acted reasonably.
You risk losing the sympathy of the court if you send abusive or sarcastic communications which are later produced before the court.
braingirl said:Not a solicitor but I think there are a number of issues
1. You offered a full refund that was refused. That covers statutory rights which he has now given up. I assume you have an email record of this offer and refusal
2. Auctions and other similar sites work on the principle of sold as seen. However online purchases have a required 2 week cooling off period. I think you have given this.
3. Once a price is agreed, there is very little grounds for renegotiation. He is pushing his luck after realizing that it may cost more to refurb and he had a set budget in mind. Probably put up to it by refurb on the principle of don't ask don't get. I suspect the small claims court seems to be a threat. Although never good to be threatened by someone who has just bought a gun!
4. I am concerned about sale of rifle over the Internet. If it is anything that requires FAC, there should really be a face to face transaction.
z4alfie said:From what you have said, You offered a full refund and then attempted to negoitiate a partial refund, both were unsatisfactory to him. He decided to incurr aditional costs in having an item that was in dispute sent off for refurbishment. I would say he is foolish to take on the additional cost of the court fee with very little chance of recovering anything in the circumstances you have described. Any legal advice he takes is likely to reflect this.
Keep all future communication civil and stick only to the facts. However, as you have made your position clear, I would now wait to see if he continues to court. If he decides to do so you will have the opportunity to respond to his claim in writing to the court (supply evidence in the form of copies of all communication) You can also consider making a counter claim for any costs you have incurred.
Civil courts use a combination of common sense and 'reasonableness' in entering judgements and from what you have said you would appear to have acted reasonably.
You risk losing the sympathy of the court if you send abusive or sarcastic communications which are later produced before the court.
braingirl said:4. I am concerned about sale of rifle over the Internet. If it is anything that requires FAC, there should really be a face to face transaction.
DannyBoy said:z4alfie said:From what you have said, You offered a full refund and then attempted to negoitiate a partial refund, both were unsatisfactory to him. He decided to incurr aditional costs in having an item that was in dispute sent off for refurbishment. I would say he is foolish to take on the additional cost of the court fee with very little chance of recovering anything in the circumstances you have described. Any legal advice he takes is likely to reflect this.
Keep all future communication civil and stick only to the facts. However, as you have made your position clear, I would now wait to see if he continues to court. If he decides to do so you will have the opportunity to respond to his claim in writing to the court (supply evidence in the form of copies of all communication) You can also consider making a counter claim for any costs you have incurred.
Civil courts use a combination of common sense and 'reasonableness' in entering judgements and from what you have said you would appear to have acted reasonably.
You risk losing the sympathy of the court if you send abusive or sarcastic communications which are later produced before the court.
What costs are you referring to Z4alfie? This is a small claim. On that basis solicitor costs are not recoverable unless you are referring to the limited fixed cost available (£80 ??) and in that respect I certainly would not take this matter on. Also Z4alfie what sort of counter claim would he be likley to make in this instance exactly? You have lost me there.
OP, you have made an offer he has not responded. You appear to have acted reasonable at all times and it is apparent the ball is now in the buyers hands.
You all need to remember this is a private sale so not governed by the consumer protection stat provisions mentioned above. It is governed by contract law.
The question is does the product match the description on the basis of the advert and the price paid?
As said, from my limited understanding of firearms I would say that is a cheap weapon.
Caveat emptor.
DannyBoy said:
Real bug bearer of mine, people who “pretend”.
roofless said:DannyBoy said:
Real bug bearer of mine, people who “pretend”.
Most of this thread is way over my head but it is a 'bug bear'An entomologist might be seen as a bug bearer.
And that's the least useful contribution to this thread :- I know :wink:
roofless said:DannyBoy said:
Real bug bearer of mine, people who “pretend”.
Most of this thread is way over my head but it is a 'bug bear'An entomologist might be seen as a bug bearer.
And that's the least useful contribution to this thread :- I know :wink:
lacroupade said:roofless said:DannyBoy said:
Real bug bearer of mine, people who “pretend”.
Most of this thread is way over my head but it is a 'bug bear'An entomologist might be seen as a bug bearer.
And that's the least useful contribution to this thread :- I know :wink:
LMAO!! Noooo, a 'bug bearer" is someone who helps to carry the itsy-bitsy little coffin of a bear bug that died when it fell off the bug bear.....I hope thats grammatically correct? :?