Thanks for the comments;
we are always open to constructive criticism, as that is the way we learn / get better, so we welcome all comments, good or not so good (yet to have any negative feed back, but as in any business I'm sure it will happen).
When we opened, we made a promise that if a customer wanted parts ordering whilst they were at our premises (Mon-Sat) we could get them within 15 mins.
This worked for 99% of the time, but we were let down a couple of times (1 parts delivery took 45 mins for instance) so we took our suppliers to task, and now they conform with the 15mins delivery time EVERY time.
However, if you are booking to be with us on a future date, and need parts, just give us your reg number at the time of booking and we can ensure that the correct parts are ready and waiting when you arrive. No time wasted etc
we are always open to constructive criticism, as that is the way we learn / get better, so we welcome all comments, good or not so good (yet to have any negative feed back, but as in any business I'm sure it will happen).
When we opened, we made a promise that if a customer wanted parts ordering whilst they were at our premises (Mon-Sat) we could get them within 15 mins.
This worked for 99% of the time, but we were let down a couple of times (1 parts delivery took 45 mins for instance) so we took our suppliers to task, and now they conform with the 15mins delivery time EVERY time.
However, if you are booking to be with us on a future date, and need parts, just give us your reg number at the time of booking and we can ensure that the correct parts are ready and waiting when you arrive. No time wasted etc