Parking Sensors fitted
- Thread starter Carol M
- Start date
Carol sorry to hear about this but your quite right, the sensors fitted should be OEM flush fittings if thats what was discussed originally. My family's bought all its BMW's from this dealership, there on the whole a good bunch but unfortunately you do need to speak to the right people to get things done the way you want.
I do know the head of the service department reasonably well, if you want his name let me know.
I do know the head of the service department reasonably well, if you want his name let me know.
Thanks, I might get that off you.socketr said:
We were definitely told they were going to be oem and they aren't. We've dealt with them for years on and off with our BMW's back when they were Godfrey Hall so expect at least a bit better treatment (not that it matters how long you've been going there, they should treat all customers the same)
I just hate it though because I have to go back and deal with them for servicing etc and I hate the confrontation. Just wish they'd do the right thing to start off with and not have to go through all this nonsense.
We will go to BMW to get this resolved if they don't come right for us.
A
Anonymous
Guest
Just sent you the email I got from BMW with all of his contact details.....I would mention my name and say, we've heard about the excellent way you dealt with Nicks situation, and I hope you don't mind that I asked Nick for your number etc.....lots of positives about your car first, and then say unfortunately one minor issue has resulted in where you are now etc.....the like hearing about how much you lve the product, as I always say, complaining intelligently goes a long way.....
- I only said might 
)sorry i'm goung to say this. I think you are being melodramatic saing it has "devalued your car" and the topic is getting a boring :thumbsdown:
lets put the chronology down
you didn't order PDC then from the factory,
the car came without hill assist.
people have made a meal overthe absence of Hill Assist to see what they can get out of BMW as "goodwill", making out they were scammed, duped, ripped off etc over a small oversight on what is a nice to have (but non essential) item.
BMW offered you PDC retrodit as a goodwill gesture.
You insisted on front & rear, dispite there being no retrofit
They do it FOC, but there is a problem with a box (which they change)
You are not happy..
will you ever be?
get over it & start enjoying your car. some people come across like they enjoy being unhappy with their lot. Sorry... :thumbsdown:
lets put the chronology down
you didn't order PDC then from the factory,
the car came without hill assist.
people have made a meal overthe absence of Hill Assist to see what they can get out of BMW as "goodwill", making out they were scammed, duped, ripped off etc over a small oversight on what is a nice to have (but non essential) item.
BMW offered you PDC retrodit as a goodwill gesture.
You insisted on front & rear, dispite there being no retrofit
They do it FOC, but there is a problem with a box (which they change)
You are not happy..
will you ever be?
get over it & start enjoying your car. some people come across like they enjoy being unhappy with their lot. Sorry... :thumbsdown:
moonshine said:sorry i'm goung to say this. I think you are being melodramatic saing it has "devalued your car" and the topic is getting a boring :thumbsdown:
lets put the chronology down
you didn't order PDC then from the factory,
the car came without hill assist.
people have made a meal overthe absence of Hill Assist to see what they can get out of BMW as "goodwill", making out they were scammed, duped, ripped off etc over a small oversight on what is a nice to have (but non essential) item.
BMW offered you PDC retrodit as a goodwill gesture.
You insisted on front & rear, dispite there being no retrofit
They do it FOC, but there is a problem with a box (which they change)
You are not happy..
will you ever be?
get over it & start enjoying your car. some people come across like they enjoy being unhappy with their lot. Sorry... :thumbsdown:
I'm sorry you find this post boring, feel free not to read it any more.
Of course this is a forum and everyone is entitled to their opinion but I think you are being a little harsh.
I don't think its melodramatic to say the car has been devalued, I think it's a fair point as a car with oem and flush-fitting sensors, which are far more aesthetically pleasing than the cheap ones they have fitted, will fetch a better price when it comes to be sold. That is my opinion.
I can't speak for others on this forum but I'm sure there are certain members who haven't 'made a meal' about the absence of hill assist but who genuinely have a need for it because of various circumstances.
For my own experience, when I went to look at the car I saw it had an electronic handbrake. I spoke to the salesman about it as I hadn't driven a car with one before and voiced my concerns and he went into the virtues of the hill assist function as is his job, selling the car and the various aspects of it.
When I discovered that the car didn't have it my initial reaction was to just 'let it go' as I don't particularly like confrontation.
However, because of my line of work, it occurred to me what sort of reaction and expectations my customers would have should I sell them an item - from a sample and from official literature - and then when their purchase came just say, 'oh, sorry it doesn't come with xxx, it was a mistake me telling you it did and also the brochure is wrong'. Completely unacceptable.
Following talks with my dealers, who offered just to fit rear sensors which I feel are pretty useless, the front ones are more necessary in my opinion, we asked them to fit front also, which they agreed to and also assured us they would be oem, which they very clearly are not. I don't see why I should accept this.
Also they can retrofit the sensors, the fitter that came out this morning to fix the sensors told me they could. He explained to me exactly how they could fit flush oem (or oem looking) sensors. BMW have clearly gone for the cheaper option on my car, which cost not far off £40k, not an old or cheap vehicle. Part of that cost was sold to me as having hill assist and it does not.
No, I am not happy with the sensors they have fitted. Maybe you would be but I'm not, it's my car and I'm entitled to be unhappy with something that has been done to it.
This is a forum about our experiences with our Z4's and I'm sorry if my experiences don't come up to standard or are deemed boring but they are my experiences and I'll share them.
I enjoy my car immensely - eyesore parking sensors or not - but I am not prepared to accept something that has been fitted, whether 'free' or not if I don't like it.
Like I said, you are entitled to your opinion and you are free to voice it on here but I suggest you don't read this thread any more if it bores you.
(edited due to a spelling mistake)
Agreed Carol.
I for one would not be interested in buying a car which had aftermarket sensors fitted if I had the choice of an OEM version car for the same price (ok, yellow might be a bit of a challenge to find another one
).
So I think it does devalue a car if something is not proper OEM (not talking about different wheels / exhausts etc but a genuine body part).
If you are an enthousiast, you just "know" something is not right.
I for one would not be interested in buying a car which had aftermarket sensors fitted if I had the choice of an OEM version car for the same price (ok, yellow might be a bit of a challenge to find another one
).So I think it does devalue a car if something is not proper OEM (not talking about different wheels / exhausts etc but a genuine body part).
If you are an enthousiast, you just "know" something is not right.
Exactly my point, thankspvr said:Agreed Carol.
I for one would not be interested in buying a car which had aftermarket sensors fitted if I had the choice of an OEM version car for the same price (ok, yellow might be a bit of a challenge to find another one
So I think it does devalue a car if something is not proper OEM (not talking about different wheels / exhausts etc but a genuine body part).
If you are an enthousiast, you just "know" something is not right.
A
Anonymous
Guest
I could just take it or leave it really 
pvr said:Agreed Carol.
I for one would not be interested in buying a car which had aftermarket sensors fitted if I had the choice of an OEM version car for the same price (ok, yellow might be a bit of a challenge to find another one
So I think it does devalue a car if something is not proper OEM (not talking about different wheels / exhausts etc but a genuine body part).
.
You make precicely my point - her car did not have PDC to start with, therefore it is unreasonable to to say it has been "devalued" by having it added. Yes, it may not be as "valuable" as a car with factory fitted PDC, but that is not the same as it being worth less than a car without PDC.
moonshine said:pvr said:Agreed Carol.
I for one would not be interested in buying a car which had aftermarket sensors fitted if I had the choice of an OEM version car for the same price (ok, yellow might be a bit of a challenge to find another one
So I think it does devalue a car if something is not proper OEM (not talking about different wheels / exhausts etc but a genuine body part).
.
You make precicely my point - her car did not have PDC to start with, therefore it is unreasonable to to say it has been "devalued" by having it added. Yes, it may not be as "valuable" as a car with factory fitted PDC, but that is not the same as it being worth less than a car without PDC.
What's devalued it is the actual type of parking sensors they have fitted, not the fact they have fitted them. Adding parking sensors would add to the value, providing they are oem. We were told they were going to be and they aren't. It's not a difficult one to work out really.