I have spoken with Chandlers Worthing who have advised us that they have thoroughly investigated your car and thereafter replaced a number of components as a precautionary measure which they have discussed with you. The dealership have also advised us that the “noise” that you are experiencing is characteristic of this particular model and that no manufacturing defects have manifested themselves and indeed the “noise” that you are experiencing will have no adverse affect, or cause any consequential damage, on your car. I do appreciate that this does not meet your expectation with regard to eradicating the “noise” entirely and I can only offer you my sincerest apologies that this concern has caused you such dissatisfaction.