SO - i know that "misty" and "misted" up fog lights on facelift cars are a common issue and i know that various people have had mixed luck with dealers getting them replaced under warranty.
My car is in extended warranty and my claim for this is still under investigation.
BMW said "no" - this is not covered under warranty because the seal has gone and warranty specfically EXCLUDES seals - OK.
I then sent a mail to Mondial Assistance (who the BMW warranty goes through) -
I wrote this - using some words from somebody on here - thanks to that person, sorry i forgot your name!!!
1) 2 x Misted up fog lamps
I advised about both of my fog lamps being misted up recently so they were looked at during the Insp I.
Following the service, they advised this was not a warranty item since the misting up was due to corrosion. Diane went back to you to ask again, but it was refused - hence the need for this email!
Corrosion? Let's look at the problem - a sealed light unit, protected from the elements and not designed to allow the ingress of water etc etc is allowing water in and BMW state this is corrosion! Corrosion is the deterioration of a material due to interaction with its environment - I don't think the fog light was designed to interact with the environment. Based on this, do you think it's normal for a fog light to mist up and where in any BMW manual/service sheet etc it says that this is normal.
They came back with this reply:
Misted fog lamp: If this was due the ‘failure’ of a seal then it would not be covered as they are listed as an exclusion. Corrosion is not listed as an exclusion because it depends what the cause of the corrosion is.
I replied today with this:
My car is going back into BMW Sytner of Sunningdale on the 26th for some other approved warranty work.
Please could you arrange for the Fog Lamps to be reviewed at that time? I am part of an active internet forum exclusively for Z4's and there are many other people who have encountered this very same issue on post face lift BMW Z4s (post 06) and have had the affected items replaced under warranty.
They advised that the warranty company/BMW want to check if its the seal by turning on the fog lamps for 10 minutes to see if the mist goes (this proving the seal is at fault as the mist should go out the way it came in - via the faulty seal) - if this does not work, then the lamps are replaced.
I'll keep you posted with the progress and hopefully if i get a good result - everybody else who has this problem will be able to to use my course of action to get it sorted!
Cheers
Jamie
My car is in extended warranty and my claim for this is still under investigation.
BMW said "no" - this is not covered under warranty because the seal has gone and warranty specfically EXCLUDES seals - OK.
I then sent a mail to Mondial Assistance (who the BMW warranty goes through) -
I wrote this - using some words from somebody on here - thanks to that person, sorry i forgot your name!!!
1) 2 x Misted up fog lamps
I advised about both of my fog lamps being misted up recently so they were looked at during the Insp I.
Following the service, they advised this was not a warranty item since the misting up was due to corrosion. Diane went back to you to ask again, but it was refused - hence the need for this email!
Corrosion? Let's look at the problem - a sealed light unit, protected from the elements and not designed to allow the ingress of water etc etc is allowing water in and BMW state this is corrosion! Corrosion is the deterioration of a material due to interaction with its environment - I don't think the fog light was designed to interact with the environment. Based on this, do you think it's normal for a fog light to mist up and where in any BMW manual/service sheet etc it says that this is normal.
They came back with this reply:
Misted fog lamp: If this was due the ‘failure’ of a seal then it would not be covered as they are listed as an exclusion. Corrosion is not listed as an exclusion because it depends what the cause of the corrosion is.
I replied today with this:
My car is going back into BMW Sytner of Sunningdale on the 26th for some other approved warranty work.
Please could you arrange for the Fog Lamps to be reviewed at that time? I am part of an active internet forum exclusively for Z4's and there are many other people who have encountered this very same issue on post face lift BMW Z4s (post 06) and have had the affected items replaced under warranty.
They advised that the warranty company/BMW want to check if its the seal by turning on the fog lamps for 10 minutes to see if the mist goes (this proving the seal is at fault as the mist should go out the way it came in - via the faulty seal) - if this does not work, then the lamps are replaced.
I'll keep you posted with the progress and hopefully if i get a good result - everybody else who has this problem will be able to to use my course of action to get it sorted!
Cheers
Jamie
Liverpool