My cable provider is retarded!

[bsmith_tsu]

I rent my DVR through my cable tv provider and generally don't have any problems at all. Recently I had to swap out the box because the DVR repeatedly froze. Now I am about to swap it out again... why? Because this "new" box they gave me wouldn't record anything. After the previous 3 days of me calling them asking what the problem was and why haven't they fixed it, they still didn't know what caused the problem. I made the mistake of mentioning that I was not using their remote (which you have to pay for anyway to use the box) and that I was using a harmony remote. Well today they came to the conclusion that my harmony remote control has caused my DVR to fail. I am still amazed that they came to this conclusion. HOW DUMB CAN MY CABLE PROVIDER REALLY BE??? I am pretty sure that the problem was they never configured my new box correctly.

 

[ay8306]

A few months back, I had a problem where certain high def channels were listed as being "Temporarily Off Air". So I called and asked them to send a refresh down to the dvr. They said that they would need to send a technician out because the problem was most likely poor signal. I said that I did not think it was signal quality because it was only a certain few channels, can't you just try the refresh first? They insisted on scheduling a service call. So I arrange to be home on a Saturday morning, wait for the cable guy to come, watch him spend a half an hour to determine that the signal level is fine and all they need to do is send a refresh. 5 minutes later, everything is working :x

 

[rabman5]

A few months back, I had a problem where certain high def channels were listed as being "Temporarily Off Air". So I called and asked them to send a refresh down to the dvr. They said that they would need to send a technician out because the problem was most likely poor signal. I said that I did not think it was signal quality because it was only a certain few channels, can't you just try the refresh first? They insisted on scheduling a service call. So I arrange to be home on a Saturday morning, wait for the cable guy to come, watch him spend a half an hour to determine that the signal level is fine and all they need to do is send a refresh. 5 minutes later, everything is working :x

That's funny! we had the same problem and it was the weak signal! They tried to sell us a signal amplifier for $120. i told them, "you want me to pay for equipment so i can use your service? ' They gave the amp for free and 2 months later we switched to a Dish. No problems since!

 

[ay8306]

Right after I moved in, I had complained about a lot of snow on the analog channels. They installed an amp for me no questions asked. I never seriously considered a dish since I rely on a cable modem for work. DSL is not available out here (too far from a POP) and the satellite Internet service just doesn't have enough bandwidth.

 

[Aebous]

Oh yeah? I just heard my ISP was going to start reporting people that surfed Pr0N!?
How effed up is that?

 

[sp3ctre]

Oh yeah? I just heard my ISP was going to start reporting people that surfed Pr0N!?
How effed up is that?

oh dear, you'll be #1 on their hit list

 

[Aebous]

Oh yeah? I just heard my ISP was going to start reporting people that surfed Pr0N!?
How effed up is that?

oh dear, you'll be #1 on their hit list

Probably....

actually I think the guy at work was talking about them doing it for child porn, but he didn't specify. But yeah if it's kiddie porn then go right ahead and nail those sick SOB's to the wall.

 

[Aebous]

Actually I don't get it at all. Here in Vegas a.k.a. Sin City, prostitution is illegal, drugs are illegal, pretty much anything the city is known for is considered illegal. Yet you go out of the city, well out of Clark County, and you can do pretty much whatever you want (drugs might still be illegal) and it's legal. Vegas is so screwed.

 

[z44me]

I think the cable co. blames everything on poor signal. I have had the same problems you have stated and more. They keep raising rates, service is bad, and we only get 8 HD channnels(that we pay extra for). I am thinking dish may be in my future.