Late to the party as hadn't seen the post until today.
You look as if you've decided on your resolution and will front up the business concerned. As for a police led prosecution, proof the video related to your car would come from your statement and Dashcam footage showing you driving your own car to the premises. Whilst they may be insured by their own insurance in the course of business, there will be offences relating to taking without owners consent and the driving offences you've already commented on.
There's nothing wrong in asking for your money back - you have every right to be dissatisfied with the service you have received, and you won't be opening yourself up to a counter allegation of blackmail as previously posted.
Trading standards remains an alternate route if you don't want to report the matter to the police.
If no damage as a consequence, I'd be asking for a refund, enjoy the free repair and go somewhere else next time. If he wants to deny it then you have plenty of other options.
You look as if you've decided on your resolution and will front up the business concerned. As for a police led prosecution, proof the video related to your car would come from your statement and Dashcam footage showing you driving your own car to the premises. Whilst they may be insured by their own insurance in the course of business, there will be offences relating to taking without owners consent and the driving offences you've already commented on.
There's nothing wrong in asking for your money back - you have every right to be dissatisfied with the service you have received, and you won't be opening yourself up to a counter allegation of blackmail as previously posted.
Trading standards remains an alternate route if you don't want to report the matter to the police.
If no damage as a consequence, I'd be asking for a refund, enjoy the free repair and go somewhere else next time. If he wants to deny it then you have plenty of other options.
driving so close to the car in front that he had to drive off the road when they hit the brakes?!