Mr Whippy said:
In absolute terms the difference between doing this in Norway in winter, and Dubai in summer, will be as large as the difference between a hot engine straight after a drive and it's resting temp in a hot country.
The ambient temperature in any country does not matter one jot.
What matters is that the engine and any other parts used in the measurement are at a consistent temperature when the measurement is done.
If you're in Dubai in summer at 40ºC, (hopefully not that hot in the workshop), then the car would need to be left in the workshop to get it's temperature DOWN to the ambient temperature of the workshop for the measurements to be relevant.
If you're in Norway at -40ºC (hopefully not that cold in the workshop), then the car would need to be left in the workshop to get it's temperature UP to the ambient temperature of the workshop for the measurements to be relevant.
In either case, if the difference between ambient temperature and engine temp is more than xºC then the measurements are useless.
If you simply drive the car straight into a service bay and measure the clearances of a 100ºC engine (Dubai normally doesn't get that hot unless there's a nuke involved) then they won't be measured correctly and the tolerances allowed by BMW will be out. If you let the car sit overnight in a 20ºC workshop (Dubai, Norway or Birmingham) then you have an engine which is likely to be at 20ºC, so the difference between different countries will be minimal.
If you leave the car in the car park overnight in Dubai, it might cool down to 30ºC or less anyway, but doing the same in Norway will bring it down to below 0ºC.
4 or less hours might be fine in the colder climates to get the car down to ambient temp, but in other countries it will take much longer.
The overnight requirement is not something the owner has made up, it's a stipulation from BMW. If the dealer's aren't following one simple rule then who knows what other simple rules they're conveniently ignoring.
If they want to charge me the non-///M price for an inspection then so be it and I'll live with the clearances not being done. But if they insist on charging me my ///M tax and doing them every inspection then I want to make sure they do it, by the book!
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They've done a similar 'bait & switch' on a warranty in the past where my car has had an MOT and failed on a leaking front strut. No problem I think, I've got MOT cover in my warranty which includes the suspension (as long as the car is serviced at BMW so that they can regularly inspect the warranted items). "Oh no" says BMW, the damper was only 'weeping' and therefore not covered "as they all do that sir" - yet the MOT FAILURE says 'LEAKING'.
So I had to buy 2 new EDC dampers at £600 each (plus springs, mounts, rubbers, etc) to get it through the MOT. Only after I'd got these items replaced and resubmitted for the MOT did the service manager state that the EDC dampers don't have to be replaced in pairs and their service adviser had got it wrong when she told me I needed to do them in pairs.
By the amount of bitterness and cynicism I have, what do you reckon their response was when I suggested some sort of recompense :thumbsdown:
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Despite spending on average £1500 every time the e34 went in for an inspection (2-3 times a year at about 12,000 miles between them) I've had services (obviously not all at the same dealer, as they'd get a couple of chances before I hightailed it to another, unfortunately equally useless dealer) where:
- there's been no (or very low) coolant in the system, despite the checklist showing the apprentice technician & supervising technician ticking the relevant boxes.
- the oil filler cap has not been fitted, and me ending up 10 miles from home with oil blowing out all over the car.
- they've not replaced oil, air, cabin filters.
- they've ignored my specific request to replace a leaking timing chain tensioner (emergency unfortunately, otherwise it would have gone elsewhere), and left the car on their ramps for 2 weeks with no sump on to 'investigate my leak' after I'd told them where the leak (1l per mile) was coming from.
- taken out my perfectly legal (and original) spare wheel & tyre and replaced it with a half-worn one (it was easy to see as I had 18" wheels on with a 17" spare and they'd put a 18" spare - not even an e34 one) back in (but I believe that time it was an honest mistake and they'd simply taken the spares out of two cars next to each other and picked up the wrong one when they went to put them back in).
I could go on, but even I'm starting to believe that BMW couldn't have been that bad and I've just made most of this up
But then I remember a certain dealer I've had problems with a lot more recently and realise
some are still up to their old tricks (not David Holmes Stockport I might add, who've done a lot to help my on the path to forgiveness).