The dealer has simply offered you CAP lowest figure.. The lowest value in the trade guides. Next is CAP average, next is CAP clean.CAP stands for Car Average Prices, the motor trade guide that is suppposed to keep a record oa average auction trade prices of all cars. It is frequently very wrong, for example, in the Toyota network, the dealers are buying used stock from closed Toyota auctions ( disposing of management cars and finance repo's and ex contract hire fleet stuff) and having to pay sometimes up to £ 2k more than CAP average to buy the cars.They then have to prep them and add a margin. So, CAP valuations MUST be massively wrong for these cars.This dealer has simply kicked your car squarely in the nuts, very lazy salesmanship. I suggest this is why they are failing to hit their targets.The Sales Manager needs shooting and replacing.