Dealer Principal - Sopers

If anything this post does more to tarnish their reputation then actually telling the full story would, you know how peoples minds work :D You could have just asked for the email address without stating you've had terrible service if that wasn't your aim (not saying you shouldn't share the story if you have had poor service, thats what the dealer feedback section is for)

For the record I've only used Sopers once but they were helpful, swift and reasonable in everything they did. Full marks from me.
 
Galago said:
I think it might have been better to have resolved the situation and then reported on it ... forum contributors are notorious for not doing this. It would be fair if Sopers used this forum and chose to reply. Your saying you had no intention of tarnishing their reputation is laughable ... that's exactly what you've done and probably intended. There are always 2 sides of the story with these sort of complaints and I'm sure we'd all like to hear the FULL story!
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I think that's a bit harsh.
He said it was an issue that was more a one off and had previously received good service. Granted he may just have asked for contact details without stating why, but I don't believe he has tarnished the name of Sopers or made any allegations intended or not.
 
Ok, I've edited my posts as I did not intend to slate the dealership from the get go whatever some of you think.

I have got the contact details needed and will be sending a letter today.

Thanks to everyone who has helped.

I can assure you I will post the full details if I do not get a satisfactory response!
 
marchantsuk said:
Galago said:
I think it might have been better to have resolved the situation and then reported on it ... forum contributors are notorious for not doing this. It would be fair if Sopers used this forum and chose to reply. Your saying you had no intention of tarnishing their reputation is laughable ... that's exactly what you've done and probably intended. There are always 2 sides of the story with these sort of complaints and I'm sure we'd all like to hear the FULL story!
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I think that's a bit harsh.
He said it was an issue that was more a one off and had previously received good service. Granted he may just have asked for contact details without stating why, but I don't believe he has tarnished the name of Sopers or made any allegations intended or not.
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Sorry mate ... his original post, which I see has now neen changed, was absolutely damning ... anyone thinking of going to this place would probably have changed their mind on the strength of it ... forum users should think before they write.
 
Putting my head above the parapet here, I didn't think the original post damning, the OP stated they'd had a bad experience and wanted contact details to complain. It seems the majority of the posts that followed were disproportionately harsh, probably fuelled by the respondents feeling annoyed they weren't being told the full story. Well its the OPs issue, and if the OP wants to keep the details from the forum that's his option to do so. Very unhelpful responses to the OP for the most part other than those offering the contact information.
 
Maniac said:
Putting my head above the parapet here, I didn't think the original post damning, the OP stated they'd had a bad experience and wanted contact details to complain. It seems the majority of the posts that followed were disproportionately harsh, probably fuelled by the respondents feeling annoyed they weren't being told the full story. Well its the OPs issue, and if the OP wants to keep the details from the forum that's his option to do so. Very unhelpful responses to the OP for the most part other than those offering the contact information.
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Alas you've forgotten the original wording.
 
Galago said:
Maniac said:
Putting my head above the parapet here, I didn't think the original post damning, the OP stated they'd had a bad experience and wanted contact details to complain. It seems the majority of the posts that followed were disproportionately harsh, probably fuelled by the respondents feeling annoyed they weren't being told the full story. Well its the OPs issue, and if the OP wants to keep the details from the forum that's his option to do so. Very unhelpful responses to the OP for the most part other than those offering the contact information.
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Alas you've forgotten the original wording.
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Then perhaps you can enlighten me...?
 
Maniac said:
Galago said:
Maniac said:
Putting my head above the parapet here, I didn't think the original post damning, the OP stated they'd had a bad experience and wanted contact details to complain. It seems the majority of the posts that followed were disproportionately harsh, probably fuelled by the respondents feeling annoyed they weren't being told the full story. Well its the OPs issue, and if the OP wants to keep the details from the forum that's his option to do so. Very unhelpful responses to the OP for the most part other than those offering the contact information.
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Alas you've forgotten the original wording.
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Then perhaps you can enlighten me...?
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Great idea! ... put it on here again? ... why do you think the OP has gone back and changed it? Do you suppose people on here were complaining about the content if there was nothing wrong with it? Two of his comments suggested that Sopers were useless ... I won't repeat them. If you have to ask you obviously commented without reading the original post ... a common forum problem!
 
WOW Galago, you really need to take a breath because you are completely over reacting. Why are you so defensive? I recall the original post along the lines (and you do not have to repeat verbatim) that he was unhappy with their service and wanted to complain. In any event, even if the OP was 'damning' why are you being so harsh to the OP?
 
Maniac said:
WOW Galago, you really need to take a breath because you are completely over reacting. Why are you so defensive? I recall the original post along the lines (and you do not have to repeat verbatim) that he was unhappy with their service and wanted to complain. In any event, even if the OP was 'damning' why are you being so harsh to the OP?
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Oh dear .... life's too short ... without your reading the OP then there's no point your commenting ... it's not really very important ... next time somebody posts something which criticises somewhere unable to defend themselves I won't bother to suggest a better way of doing things. Posts on how to polish your Z4 are far more worthwhile!
 
I think the OP could have found the necessary contact details without resorting to posting in the first place. Google is your friend.
 
Galago said:
Maniac said:
WOW Galago, you really need to take a breath because you are completely over reacting. Why are you so defensive? I recall the original post along the lines (and you do not have to repeat verbatim) that he was unhappy with their service and wanted to complain. In any event, even if the OP was 'damning' why are you being so harsh to the OP?
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Oh dear .... life's too short ... without your reading the OP then there's no point your commenting ... it's not really very important ... next time somebody posts something which criticises somewhere unable to defend themselves I won't bother to suggest a better way of doing things. Posts on how to polish your Z4 are far more worthwhile!
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I think, as your post count suggests you're new here, the above is a very wise approach to take. I am personally quite happy to let posters express themselves, but I do not like to see people being bashed by other forum members, there is absolutely no need for it. Perhaps I recall the original post incorrectly.. in any event, IMHO the responses were unwarranted. The sun is out, go any enjoy it because you're absolutely right, life is way too short.
 
Galago said:
Keep taking the tablets. :D
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your a 1st class wankstain :roll:
your purpose on this forums seems only to invoke people's anger.

troll.

Most on this forum know Sopers is highly rated by people here, I don't think a single post asking for contact details regarding a bad experience will stop people using them for parts and other services.
 
I'm sure you're a fine example to us all ... all I did was suggest that the original poster was being unfair to Sopers with a post likely to put people off going there without justifying why ... if you can't see what's wrong with that then probably best if you stopped using forums.
 
Galago said:
I'm sure you're a fine example to us all ... all I did was suggest that the original poster was being unfair to Sopers with a post likely to put people off going there without justifying why ... if you can't see what's wrong with that then probably best if you stopped using forums.
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I'm not referring to the fact the OP didn't post precise details regarding his issue, he should have indeed.

I'm referring to your attitude towards other members, express yourself sure but telling Maniac to keep taking his pills etc is not to the benefit of anyone.
 
You don't understand the smiley face thing do you? ... Forget it ... not worth furthering really is it? Have a nice rest of your day! :D
 
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