BMW tech crashed my car! What would you do?
- Thread starter Johnh1976
- Start date
Bearing? Complete and utter rubbish. You could drive over a brick and not have that damage.
But, it doesn't matter if the DP has accepted responsibility and will see you right, he's started moving to a negotiated settlement. He just wants to know what you want. Don't go overboard but define in you own mind what you would like and your minimum acceptable solution. Go for what you would like as your minimum. Don't let him make his problem your problem. He needs a quick solution not a drawn out affair.
Be firm. Don't threaten (especially the forum). Just state what you want. Go with it in writing so you don't get bullied and confused. He knows you know that it wasn't an accident. He can't afford to have that exposed. Make sure he knows you will seek assistance from on the legal side. He can't afford to let that happen.
He can effectively swap the car for you probably a (slightly) better car, then get yours repaired and back on the road and it just costs the hours and parts. It's his path of least resistance and pain. Get any agreement in writing. He doesn't need a Cat D car on his hands. I suspect that is what your insurer would see it as. Replacing your car ASAP is his least cost option. He will want to do it quickly but quietly.
Good luck - but, it sounds like he's decided what he's going to do. hes waiting for you to ask for lower than he's prepared to go I expect.
But, it doesn't matter if the DP has accepted responsibility and will see you right, he's started moving to a negotiated settlement. He just wants to know what you want. Don't go overboard but define in you own mind what you would like and your minimum acceptable solution. Go for what you would like as your minimum. Don't let him make his problem your problem. He needs a quick solution not a drawn out affair.
Be firm. Don't threaten (especially the forum). Just state what you want. Go with it in writing so you don't get bullied and confused. He knows you know that it wasn't an accident. He can't afford to have that exposed. Make sure he knows you will seek assistance from on the legal side. He can't afford to let that happen.
He can effectively swap the car for you probably a (slightly) better car, then get yours repaired and back on the road and it just costs the hours and parts. It's his path of least resistance and pain. Get any agreement in writing. He doesn't need a Cat D car on his hands. I suspect that is what your insurer would see it as. Replacing your car ASAP is his least cost option. He will want to do it quickly but quietly.
Good luck - but, it sounds like he's decided what he's going to do. hes waiting for you to ask for lower than he's prepared to go I expect.
stuartinzg
Active member
ben g said:
That's not a very appropriate comment it is...
We don't know the full situation until the car is checked, he could have serious drive chain issues later on.
When the DP told me that after being repaired it would be worth the same I told him then he could buy it and sell it on as approved then!
Don't worry I will be just as interested as others to see if it pops up on the approved web site and will of coarse warn the forum
Don't worry I will be just as interested as others to see if it pops up on the approved web site and will of coarse warn the forum
Johnh1976 said:When the DP told me that after being repaired it would be worth the same I told him then he could buy it and sell it on as approved then!
Don't worry I will be just as interested as others to see if it pops up on the approved web site and will of coarse warn the forum
Can I suggest you keep your powder dry at this stage of negotiations with the DP .
Some of the drivel spouted on this thread is laughable.
Entitled to a new car (Really?)
CAT D write off
Entitled to the moon on a stick
Threatening the DP before hearing his offer
"The forum is watching" (who cares, its hardly pistonheads is it)
Unbelievable.
OP choose the advice you take carefully, some of these jokers don't have a clue.
I hope you get it resolved in a FAIR manner.
Entitled to a new car (Really?)
CAT D write off
Entitled to the moon on a stick
Threatening the DP before hearing his offer
"The forum is watching" (who cares, its hardly pistonheads is it)
Unbelievable.
OP choose the advice you take carefully, some of these jokers don't have a clue.
I hope you get it resolved in a FAIR manner.
VRSteve said:
Nice response :thumbsdown: ... if you're such a sage of good advice perhaps you could offer something a little more constructive
UPDATE!
So things have finally come to a head today and I got a good outcome
So I have been in Coopers courtesy car now for almost 3 weeks and 2 k worth of driving whilst they tried to source me a suitable replacement. I did find a good example of a 2016 car with 4.5k miles and a good spec for 24.5k from a Sytner garage. Unfortunately Sytner refused to trade with Coopers insisting they would only sell to me. However I did use this car as the benchmark vehicle of what I would accept! Unfortunately even fellow Cooper garages with good examples would not lower their prices or offer any discounts to Cooper Chelmsford.
The Dealer principal today offered to the buy car back off me today for the full £21.7k I paid for it so I can now search myself, needless to say I accepted
So a big thumbs up to Cooper Chelmsford
Think I might now wait for a six month M140
So things have finally come to a head today and I got a good outcome
So I have been in Coopers courtesy car now for almost 3 weeks and 2 k worth of driving whilst they tried to source me a suitable replacement. I did find a good example of a 2016 car with 4.5k miles and a good spec for 24.5k from a Sytner garage. Unfortunately Sytner refused to trade with Coopers insisting they would only sell to me. However I did use this car as the benchmark vehicle of what I would accept! Unfortunately even fellow Cooper garages with good examples would not lower their prices or offer any discounts to Cooper Chelmsford.
The Dealer principal today offered to the buy car back off me today for the full £21.7k I paid for it so I can now search myself, needless to say I accepted
So a big thumbs up to Cooper Chelmsford
Think I might now wait for a six month M140
Johnh1976 said:UPDATE!
So things have finally come to a head today and I got a good outcome
So I have been in Coopers courtesy car now for almost 3 weeks and 2 k worth of driving whilst they tried to source me a suitable replacement. I did find a good example of a 2016 car with 4.5k miles and a good spec for 24.5k from a Sytner garage. Unfortunately Sytner refused to trade with Coopers insisting they would only sell to me. However I did use this car as the benchmark vehicle of what I would accept! Unfortunately even fellow Cooper garages with good examples would not lower their prices or offer any discounts to Cooper Chelmsford.
The Dealer principal today offered to the buy car back off me today for the full £21.7k I paid for it so I can now search myself, needless to say I accepted
So a big thumbs up to Cooper Chelmsford
Think I might now wait for a six month M140
Good result for you, enjoy your search for your new car
Result, albeit it a lot of inconvenience