Bizarre Hive Issue, HELP!

[sars]

Earlier today I noticed that the hot water was on, about fours hour before it should have been, looked at the thermostat and noticed the time and day was wrong. I assume it’s not connected to the hub, so go through the rigmarole of reconnecting everything, replacing batteries etcetera, still nothing, check that I can connect to the system from outside using 4G, yep can see and set the temperature etcetera but the time and date is still wrong :|

I can’t see a way to manually change date and time as it’s automatically done from Hive HQ, I’m thinking that the issue is with them not me, so anyone else with this issue?

 

[Rockhopper]

It should set date and time via your WiFi. Mine does. Try restarting your router?

 

[markplant]

I've contacted hive using Twitter before, an help has normally been quick and sorted issue, hope you get it resolved

 

[rdm05z4]

Maybe the Queen has left the Hive and worker bees are confused !