Wrong Price

peddy

Veteran
 London
If a price of something on a site is incorrect then do they have to give me that part for that price or are they allowed to cancel the order?
 
i dont know about online but i know in shops they have to sell you it.

sounds interesting, is there more than one available?????? :P
 
depends.. I think distant selling laws override this but someone will correct.. I've heard of loads being honoured, but then I've heard of loads being cancelled too.

If it's good, try your luck !

(btw .. what is it ? ) 8)
 
The below link should answer your question :thumbsup:

http://www.ukbusinessforums.co.uk/forums/showthread.php?t=93744
 
No...

The 'advertised' price is an 'invitation to treat', i.e it's an offer of a sales contract, not acceptance of one. So when a customer comes to the till offering £40, and it's the wrong price, the seller can simply refuse the contract offer. Though as soon as they are made aware of a mistake the shop need to change the price straight away or remove it for 24 hours. Internet selling is different but most put in the Ts and Cs that no contract is formed until the goods are dispatched...so that they can correct any obvious errors. Sometimes the honour it for goodwill, but it's only fair do give them the chance to fix it really IMO, anything else is just gives people a chance to rip off businesses who have made a mistake.
 
I thought that one of the reasons that a lot of places don't charge your card until it's shipped is purely because without accepting your payment they can say the order is not complete/confirmed and thus they can change/withdraw the offer.
 
peddy said:
mikedav said:
anything else is just gives people a chance to rip off businesses who have made a mistake.

What if I told you the company was BMW? :evil:

Doesn't matter.

If they've taken your order and money then they should give you the item at that price (although some will just offer you a refund).
If you've gone to pick it up an order, but haven't paid yet then they can inform you of the new price and it's up to you to accept/decline it.
 
This is probably one of the few things i remember from my days as a law student. For a company to have to sell you an item for a given price there has to be a contract between the sellor and the buyer. For there to be a contract in place three things need to exist. An Offer, acceptance, and consideration.
Most people think that an advertisement is an offer. That if someone advertises goods at a certain price and you wish to buy them, that the advertised price must be adhered to. This is not the case. As mentioned before the advertisement is purely that. An advertisement, or as mentioned before the legal term is "invitation to treat".
An offer is only in place when you offer money to the sellor. If the sellor then accepts this money you have acceptance as well and a contract is formed.
Consideration is the last thing that is needed to complete a contract, but generally you guys dont have to worry about that. It looks after fairness and prevents you having to pay a million pounds for a packet of crisps, or some poor guy having to sell you his car for a penny.
 
Ah - 'Invitation to Treat', reminds me of my Law modules :thumbsdown:

If you think of it logically if the seller had to sell at a price on a ticket or label there would be a fair few people altering display prices. BMW cars would drop from £50000 to £5000 or even £500 as the odd zero fell off the price stand.

Nice try anyway peddy
 
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