Brought my Z4M to a local Discount Tire store a couple of months ago to get my wheel re-balanced. After they were done, they used an impact gun to initally tighten the wheel lugs before they used a torque wrench to manually tighten the wheel lugs to spec. I had just taken off the wheels a couple days ago and everything was fine. The impact gun must have somehow badly cross drilled one of the rear wheel lug holes. Last week when I tried to take off the wheels, one wheel lug would not loosen up. On my 2nd try, the wheel lug broke and left the rest of it inside the wheel hub. I found one other wheel lug on the same wheel hub that was not loosening up either but this time I didn't want to break it as well. It's bad enough to have to drive around with 4 lugs on a wheel; I didn't want to have to drive around with only 3 - not to mention it was the rear wheel. Inspected the other 3 wheels and at least they were fine.
Took the car back to the Discount Tire store, and surpringly they didn't give me an hassle at all. They agreed to take care of it about as soon as I explained the situation to them. They even let me take my car to a shop of my choice, Truline - who's very reputable and do very good work but not known to be cheap either.
Turned out that I would need to replace some parts (parts are for a Z4M-roadster):
wheel hub: 33412229120
Axle nut: 33411133785
Angular contact ball bearing: 33411090505
The parts cost about $270 at the local dealer, or about $170 from Tischer BMW. But it'd have taken too long for the parts to arrive if we ordered from Tischer BMW so we got the parts from the local dealer. Discount Tire is paying for the parts anyway. I dropped off my car at Truline today and probably won't get it back until next Monday (need to wait for the parts to arrive at local BMW dealer). After talking to the owner of the shop and understanding the process of the repair, my guesstimate is the labor alone will probably at least 1~2 hours.
So the moral of the story - always hand-tigthen your wheel lugs. Even if you bring your car to a local tire store, tell them in advance NOT to use an impact gun.
Took the car back to the Discount Tire store, and surpringly they didn't give me an hassle at all. They agreed to take care of it about as soon as I explained the situation to them. They even let me take my car to a shop of my choice, Truline - who's very reputable and do very good work but not known to be cheap either.
Turned out that I would need to replace some parts (parts are for a Z4M-roadster):
wheel hub: 33412229120
Axle nut: 33411133785
Angular contact ball bearing: 33411090505
The parts cost about $270 at the local dealer, or about $170 from Tischer BMW. But it'd have taken too long for the parts to arrive if we ordered from Tischer BMW so we got the parts from the local dealer. Discount Tire is paying for the parts anyway. I dropped off my car at Truline today and probably won't get it back until next Monday (need to wait for the parts to arrive at local BMW dealer). After talking to the owner of the shop and understanding the process of the repair, my guesstimate is the labor alone will probably at least 1~2 hours.
So the moral of the story - always hand-tigthen your wheel lugs. Even if you bring your car to a local tire store, tell them in advance NOT to use an impact gun.
