Firstly I must apologise as this is going to be a bit of a frustrated rant and If you have read my previous posts sorry for repeating some of this story
when I bought my car (6 weeks ago) it had an airbag fault which was I was told was a simple sensor fault and it was being repaired by a local BMW specialist. This turned out to be a bit more involved and needed a wiring loom replacing behind the dash
As I was going on holiday for 2 weeks I arranged to leave the car with the garage I bought it off who would take it to the specialist when the loom arrived so the car would be fixed for my return.
Fifteen days later I went to collect my car only to be told that the airbag light was sorted but it had developed a central locking fault and the GM5 module had been sent off for repair
After another 2 weeks of calling the specialist every few days and being told that the module wasn't back I rang this morning and was told that the car was sorted but had to be completely re coded and that this could take a few hours and to call back later this afternoon
when I called back I spoke to a different receptionist who didn't know anything about my car. She went off to the workshop to check on progress only to come back and tell me that it was not being re coded but that they still hadn't even received the module back yet
At this point I was starting to lose my sense of humor so I rang the garage that I bought the car off (and who is paying the bill) to see if they could find out what was going on with the car
Apparently my car is not even at the garage that I thought it was at . The module had come back after having new relays fitted and the fault was still there . The place that repairs the modules said that they needed the car to carry out further checks with the module in situ, the car has been taken there and that is where it is now,wherever that is
I have been assured that my car is being professionally repaired but I worry about the fact that they lied to me , why did they not just tell me the truth
It doesn't help that I have had dreams about my car being smashed up and I'm getting a bit paranoid now that they are hiding something from me
I have to ring back Wednesday lunchtime now and will hopefully finally get my car back. I have forgotten what it looks like as they have had it more than me , I think I have only done 100 miles in it since I have had it
End of rant
when I bought my car (6 weeks ago) it had an airbag fault which was I was told was a simple sensor fault and it was being repaired by a local BMW specialist. This turned out to be a bit more involved and needed a wiring loom replacing behind the dash
As I was going on holiday for 2 weeks I arranged to leave the car with the garage I bought it off who would take it to the specialist when the loom arrived so the car would be fixed for my return.
Fifteen days later I went to collect my car only to be told that the airbag light was sorted but it had developed a central locking fault and the GM5 module had been sent off for repair
After another 2 weeks of calling the specialist every few days and being told that the module wasn't back I rang this morning and was told that the car was sorted but had to be completely re coded and that this could take a few hours and to call back later this afternoon
when I called back I spoke to a different receptionist who didn't know anything about my car. She went off to the workshop to check on progress only to come back and tell me that it was not being re coded but that they still hadn't even received the module back yet
At this point I was starting to lose my sense of humor so I rang the garage that I bought the car off (and who is paying the bill) to see if they could find out what was going on with the car
Apparently my car is not even at the garage that I thought it was at . The module had come back after having new relays fitted and the fault was still there . The place that repairs the modules said that they needed the car to carry out further checks with the module in situ, the car has been taken there and that is where it is now,wherever that is
I have been assured that my car is being professionally repaired but I worry about the fact that they lied to me , why did they not just tell me the truth
It doesn't help that I have had dreams about my car being smashed up and I'm getting a bit paranoid now that they are hiding something from me
I have to ring back Wednesday lunchtime now and will hopefully finally get my car back. I have forgotten what it looks like as they have had it more than me , I think I have only done 100 miles in it since I have had it
End of rant
