What would you do?

if they had described it as a two owner car and then you discovered it was in fact a one owner car,... would you be on the phone insisting they charged you more ? no , didnt think so. a car registered to a dealer is in no way detrimental, I would get a life and enjoy the car you love, imo this awful where theres blame theres a claim, I deserve compo mentality is making this country more and more like states. jmho :wink:
 
mad4slalom said:
if they had described it as a two owner car and then you discovered it was in fact a one owner car,... would you be on the phone insisting they charged you more ? no , didnt think so. a car registered to a dealer is in no way detrimental, I would get a life and enjoy the car you love, imo this awful where theres blame theres a claim, I deserve compo mentality is making this country more and more like states. jmho :wink:
Click to expand...

Patronising nonsense. JMHO. :wink:
 
If you buy a product and get a product of less quality than you ordered, then you are entitled to some form of compensation.

If the supplier supplies a product better than ordered, then that is their loss.

Is an extra owner considered as making the car of less quality? I dont know, but the fact remains the op was specific over this issue and it turns out he was mis-sold. Again, wether the dealer knew or not, is not the point, the fact is the car has more owners than it should've had.

To some people it may be a small issue, but that's irrelevant - its the op's car and if it is an issue to him, then thats all that matters. However, it is good to get all views.

Its not a "I deserve compensation" mentality.....its a simple case of not getting what he paid for!
 
not patronising in any way, I know what the op is going through now , been there with my mc, someone on here queried the length of time between delivery inspection and registration , then you get all manner of different scenarios on here from those in the know, those not and every one inbetween, also had it when I bought my z3m, mention vanos and its like the end of the world as it was totally overblown. my point was that you buy a car on condition ,gut instinct and intuition primarily and salespersons stories are believed to the extent of your trust in them or your experience of people you have met in life, ie judgement of character. if you love the car it really doesnt matter, if you are trying to ensure future residuals then again the condition and way you have cherished it will do way more than one more owner on the V5. once you settle into ownership you forget the past and concentrate on the present. i say again you bought it to enjoy so enjoy :thumbsup:
 
It must be understood however,the term one previous owner,means 2 people in the " log book". This is quite probably where some confusion at point of sale,has occurred,by either partie. Personally,I wouldn't think you would have a legal leg to stand on,so to speak.as you yourself said,you wanted a car with one previous owner,that does seem what you've purchased,if some what inadvertently. I would hope the dealer in question will do the decent thing and sooth you pain. Again,good luck!
 
mad4slalom said:
if they had described it as a two owner car and then you discovered it was in fact a one owner car,... would you be on the phone insisting they charged you more ? no , didnt think so. a car registered to a dealer is in no way detrimental, I would get a life and enjoy the car you love, imo this awful where theres blame theres a claim, I deserve compo mentality is making this country more and more like states. jmho :wink:
Click to expand...

Not quite sure that stacks up to be honest, as DVLA would infact represent the car as a 1 previous owner car...my issue is infact that I an item have brought has been misrepresented, even though the dealer had ample oppurtunity to check and confirm the spec matched the criteria on which the purchase was hinged.

I am sure some of you think this is a minor issue, however when spending 25k of my hard earned money I expect to receive exactly what was sold to me and in this case I haven't...I am not sure how compensation culture comes into this...I simply want what I paid for.

Seems that most feel an extended warranty would be the best way to go...lets see what the dealer comes back with tomorrow.

Truth be told I am tempted to hand the car back an put an order for a brand new 35i...I wonder if that could be an option.
 
A few comments here that suggest 1 previous owner would infact mean 2 people on the log book...not sure how that could be the case ?

This might be my incorrect understanding, so feel free to correct me if I am wrong....but I would expect that a car with 1 previous owner(i.e. the party to which a car has been registered) to state just that on the V5, the car therefore has 1 previous owner.

If the car had been registered to a dealership (as a demo car) first, then to a private individual - second, the car has been registered to 2 seperate parties...this making the car 2 previous owners.

Not sure where I am going wrong...feel free to let me know :thumbsup:
 
Legally you can terminate the agreement and seek damages as you specified one owner car was an important term and they've broken a condition of the contract.

But hopefully it wont come to that.
Hope you get it sorted.
 
mad4slalom said:
if they had described it as a two owner car and then you discovered it was in fact a one owner car,... would you be on the phone insisting they charged you more ? no , didnt think so. a car registered to a dealer is in no way detrimental, I would get a life and enjoy the car you love, imo this awful where theres blame theres a claim, I deserve compo mentality is making this country more and more like states. jmho :wink:
Click to expand...

:rofl: very patronising indeed. .. :thumbsdown:
You appear to know nothing as to what the civil legal system is there for.
Would you consider being sold a car that had 200k miles on the clock when you were told it only had 100k on it acceptable?

Op specified to the dealership he wanted a one owner car...I know first hand what demo cars go through...I know numerous people in the trade.

Not all but some demos are abused and id say the nature of z4m being a sports car...it will have been driven very hard by the employees of the dealership.
 
bhavin85 said:
A few comments here that suggest 1 previous owner would infact mean 2 people on the log book...not sure how that could be the case ?

This might be my incorrect understanding, so feel free to correct me if I am wrong....but I would expect that a car with 1 previous owner(i.e. the party to which a car has been registered) to state just that on the V5, the car therefore has 1 previous owner.

If the car had been registered to a dealership (as a demo car) first, then to a private individual - second, the car has been registered to 2 seperate parties...this making the car 2 previous owners.

Not sure where I am going wrong...feel free to let me know :thumbsup:
Click to expand...

It depends when you see the V5 as to what the numbers of owners says.

For example I bought my Yaris from a lady who owned it from new. Therefore the V5 said 0 previous keepers when we exchanged paper work. When the V5 from the DVLA was returned it now says 1 previous keeper. When I advertise the car, it would be advertised as 1 previous keeper (as thats what the V5 says), however its 1 previous keeper + the current keeper (ie me) Meaning when the V5 comes back it will say 2 previous owners. This is pretty standard practice, and anyone reviewing the V5 would be able to work that out.

It is possible that the Garage checked the V5, and it said 1 previous keeper; and they took their information from that.
 
Shappers said:
bhavin85 said:
A few comments here that suggest 1 previous owner would infact mean 2 people on the log book...not sure how that could be the case ?

This might be my incorrect understanding, so feel free to correct me if I am wrong....but I would expect that a car with 1 previous owner(i.e. the party to which a car has been registered) to state just that on the V5, the car therefore has 1 previous owner.

If the car had been registered to a dealership (as a demo car) first, then to a private individual - second, the car has been registered to 2 seperate parties...this making the car 2 previous owners.

Not sure where I am going wrong...feel free to let me know :thumbsup:
Click to expand...

It depends when you see the V5 as to what the numbers of owners says.

For example I bought my Yaris from a lady who owned it from new. Therefore the V5 said 0 previous keepers when we exchanged paper work. When the V5 from the DVLA was returned it now says 1 previous keeper. When I advertise the car, it would be advertised as 1 previous keeper (as thats what the V5 says), however its 1 previous keeper + the current keeper (ie me) Meaning when the V5 comes back it will say 2 previous owners. This is pretty standard practice, and anyone reviewing the V5 would be able to work that out.

It is possible that the Garage checked the V5, and it said 1 previous keeper; and they took their information from that.
Click to expand...

Really lost now. What you say is right, but when buying a car you want to now how many owners before you, so that's all previous and current owner added up. Ie it had 2 owners before me...or it had 1 previous owner before the guy I bought it from...so, 2 previous owners!
 
Whats the confusion. ..op asked for 1 owner car...regardless of one previous owner plus current owner or whatever. ..it doesnt matter...he asked for a car with max 1 previous owner...a court will take it as what a reasonable man would mean and that would mean a car with 1 previous owner in total...not 1 previous owner excluding the current :headbang: ... a dealership should know specifics like this...negligent missreprentation at its finest.


Aren't I glad I study business law as part of my accountancy degree :D
 
Please don't get rid of the car.

If you like it then keep it.

And if you see me about, wave! (Or if you see someone have a good perv at your zed!)
 
NeilP said:
Please don't get rid of the car.

If you like it then keep it.

And if you see me about, wave! (Or if you see someone have a good perv at your zed!)
Click to expand...


I agree, if its genuinely a gooden then only threaten to give it back and see if they will knock anything off the RRP, you could always look at parkers or something to see how much depreciation is associated with having 1 more owner, they all use Parkers and a few other price guides.


used cars usually have a healthy margin in them, so they can afford to knock some off in most instances.
 
nightyard said:
Whats the confusion. ..op asked for 1 owner car...regardless of one previous owner plus current owner or whatever. ..it doesnt matter...he asked for a car with max 1 previous owner...a court will take it as what a reasonable man would mean and that would mean a car with 1 previous owner in total...not 1 previous owner excluding the current :headbang: ... a dealership should know specifics like this...negligent missreprentation at its finest.


Aren't I glad I study business law as part of my accountancy degree :D
Click to expand...
Totally incorrect. Check post one. He requests a car with no more than 1 previous owner, in fact,this is what he subsequently receives. His car when he purchased it has one previous owner.... Can't blame the dealer. :|
 
Tonybz said:
nightyard said:
Whats the confusion. ..op asked for 1 owner car...regardless of one previous owner plus current owner or whatever. ..it doesnt matter...he asked for a car with max 1 previous owner...a court will take it as what a reasonable man would mean and that would mean a car with 1 previous owner in total...not 1 previous owner excluding the current :headbang: ... a dealership should know specifics like this...negligent missreprentation at its finest.


Aren't I glad I study business law as part of my accountancy degree :D
Click to expand...
Totally incorrect. Check post one. He requests a car with no more than 1 previous owner, in fact,this is what he subsequently receives. His car when he purchased it has one previous owner.... Can't blame the dealer. :|
Click to expand...

To be pedantic for a moment. The V5 states registered keepers and numbers of previous registered keepers, it not a record of ownership. (https://www.askthe.police.uk/content/Q743.htm).

Back on topic, I can think of there being at least 3 owners of the vehical before it was finally purchased by the OP. The BMW factory who built it, the BMW dealer, the first customer, then the used bmw dealer who all at one point or another owned the vehical.


If you asked for only one pervious owner then you have a lot of wiggle room, but then again so do they!
 
When you sell your car to a member of the motor trade it does not count as a previous owner - you fill in and return a different section of the V5 document. So if I buy a car from new, it says 0 previous owners on the V5. If sell that car back to a car dealer, we complete section 9 of the V5 (not section 6) and they dealer then advertises it as 1 previous owner (me). When they sell it on to Joe Blogs - Joe will get a new V5 that will still say ONE previous owner (me), the dealership does not count as an owner.

For a car to have 2 previous owners, it means the car was initially registered to someone and then at some point it was transferred in ownership to another private individual - they would have completed section 6 of the V5 and ticked box 12 in section 6 of the V5. Then when it was sold to you, the V5 is updated again, section 6 - new keeper, and you become the 3rd private owner of the vehicle. It could have also gone through 100 different dealerships in that time, the DVLA only increment the number of keepers count when a change of ownership is notified through section 6, not section 9 (transfer to the motor trade).

http://www.dvlni.gov.uk/vehicles/vehicle_forms/INS160(NI).pdf

So for it to have 2 previous owners, it was registered to 2 private individuals before you as far as the DVLA are concerned. This could have happened for all sorts of legitimate reasons (reg by the dealership to count a sale, a car that was registered then abandoned by the buyer because they changed their mind, use by a BMW employee as a showroom model etc.) However - in the truest sense, it counts as 2 previous owners and the dealership should not advertise it any other way - because 3 years down the line when you sell it, you have no proof that is what happened and the person who buys it will look at the V5 and buy it as 3 previous owners (inc. you).

That said - I doubt it will affect the resale value that much if at all. If you like it, keep it, get the dealership to throw in something for your discomfort and misleading you.
 
You are missnig the point. The V5 records registered keepers, not owners. They are different things.

From your link page 3

1. Registered Keeper
Sections 1 and 5 of the Certificate show the name and address of the
registered keeper (the current keeper).
The registered keeper is NOT necessarily the legal owner of the vehicle.
Click to expand...
 
Sketchley said:
You are missnig the point. The V5 records registered keepers, not owners. They are different things.

From your link page 3

1. Registered Keeper
Sections 1 and 5 of the Certificate show the name and address of the
registered keeper (the current keeper).
The registered keeper is NOT necessarily the legal owner of the vehicle.
Click to expand...
Click to expand...

I was misusing the terms, but surely it's keepers that you are really concerned about? I don't care if the legal title of the vehicle passed from finance company A to finance company B and when the HP was paid off the legal title was passed to the keeper (3 'owners', 1 'keeper'). What I care about is how many people have kept, used, sat in, potentially neglected the vehicle.

I guess however, if the garage promised 1 previous owner and didn't say 1 previous keeper - you don't have a leg to stand on.
 
Yes its keepers not owners. I bought a new jag with 2 miles on the clock, but as it had been pre registered with plates BEFORE I bought it the log book had the dealer as a previous owner.
So brand new car with 1 former keeper!
 
You must log in or register to reply here.
Back
Top Bottom