martinb1966 said:can i just say here take your car back and give me my money back ?
Quite probably yes
From the consumer direct website, amongst other things:
"When buying from a dealer, the law says a car must be:
• Of satisfactory quality. It must meet the standard a reasonable person would regard as acceptable, bearing in mind the way it was described, how much it cost, the age and the mileage on the vehicle. Amongst other things, this covers the appearance and finish of the car, its safety and its durability. The car must be free from defects, except when they were pointed out to you by the seller."
You could quite easily argue that the repair clearly was not of satisfactory quality. in the same way you wouldn't expect a wheel to fall off after a couple of months
Therefore, as i said they must repair/replace/refund.
As i said, phone consumer direct!!!!! they are experts in this and will tell you exactly what your rights are!!
David
! the salesman was excellent even gave me a load of supaguard/bmw cleaning products and some hifi gear much better experience this time round i know some will think i should have pushed but bmw customer services head office expressed no interest in helping me with the dealer and to be honest the M is awesome and has washed the bad taste from my mouth i was left with on my first purchase but thanks to all of you who offered great advice it is appreciated many thanks once again