Watchdog - I need some support

I think that rattles tend to be more prevalent with convertibles my old 1 series msport convertible was terrible it went in 18 times for varies rattles and other defects and like you in the end I got feed up with the car and got rid of it, but was always amazed how much quieter the loaner salon was . the zed has a couple of rattles tend to be worse in this very cold weather at the moment but have got used to them I have had several convertibles not all bmw and all have had some the best for quietness was a mazda mx-5 great fun but lacking in power
 
I have a few small roof rattles in winter but they go when it gets warmer. I just turn the stereo up! :wink:

Your list of rattles is a lot bigger than mine though! My old Z4 Coupe never rattled at all to be fair.
 
I think I'd be put off buying a Z4 reading all this. I count myself lucky mine has got no rattles....yet. You get the odd creak but mostly when the ice is defrosting so to be expected. I drove a merc SL a few months back, the hard top sections creaked a lot - did not like speed bumps one bit.

I am seeing BMW service centre for the first time on Friday to get my sat nav problems sorted hopefully. I'll let you know how I get on. Booking the appointment etc has been stress free so far.

I can't believe they told you to turn up with the spare key and not to bother them. That is dreadful. You should tell them if you don't use the right key all the settings will be thrown off and demand to use the main key. Just to be difficult.
 
Appreciate my comment is E85 related but a drive in #69 was accompanied by a regular symphony of creaks and squeaks. I just put it down to the character of the car and the fact that it was a convertible. Having bought IMmie I can state that the facelift cars are much better built. The doors clunk not clang when closing and so far, no rattles or squeaks at all
 
Stuart Truman said:
Appreciate my comment is E85 related but a drive in #69 was accompanied by a regular symphony of creaks and squeaks. I just put it down to the character of the car and the fact that it was a convertible. Having bought IMmie I can state that the facelift cars are much better built. The doors clunk not clang when closing and so far, no rattles or squeaks at all
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My M Roadster doors never clang nor did it squeak or rattle!

The M doors feel much different to all the other models of the Z4 range. But it never clanged
 
trottski101 said:
Stuart Truman said:
Appreciate my comment is E85 related but a drive in #69 was accompanied by a regular symphony of creaks and squeaks. I just put it down to the character of the car and the fact that it was a convertible. Having bought IMmie I can state that the facelift cars are much better built. The doors clunk not clang when closing and so far, no rattles or squeaks at all
Click to expand...
Click to expand...

My M Roadster doors never clang nor did it squeak or rattle!

The M doors feel much different to all the other models of the Z4 range. But it never clanged. I cant comment on the new Z4 E89 range however.
 
trottski101 said:
Stuart Truman said:
Appreciate my comment is E85 related but a drive in #69 was accompanied by a regular symphony of creaks and squeaks. I just put it down to the character of the car and the fact that it was a convertible. Having bought IMmie I can state that the facelift cars are much better built. The doors clunk not clang when closing and so far, no rattles or squeaks at all
Click to expand...

My M Roadster doors never clang nor did it squeak or rattle!

The M doors feel much different to all the other models of the Z4 range. But it never clanged
Click to expand...

My point exactly. #69 was an Alpina, IMmie is an M roadster.
 
Update... I went to the garage and test drove my car on saturday, the very obvious rattles, buzzing and creaks had gone, there was the odd flexing sound as I took a corner, but the issues I dropped the car off with have been repaired.

BMW Finance put in writing (a contract) that the car would not be repaired and was only going to the garage for inspection. The garage was clearly told and the Service Manager clearly told me on the phone after the area technician had visited that the interior hadn't been touched.

I then spoke to BMW UK and they informed me work was on the job card for the interior, materials and labour, same stuff they'd done before, bit grease , aquapledge (I think) and more all before the technician arrived.

This almost feels like a scam, how can the garage just lie, I was in complete shock. I spoke to the saleman who sold me the car and he was friendly and supportive of what is going on, I also spoke to the my main contact in service who just said 'I don't know what's been done'

This also makes sense why they wanted me to bring the spare key.

I've written to BMW UK asking they bring an end to all of this, the garage continues to damage their reputation and I think there are more than enough customer service issues and car issues to go on. But even more so, BMW Finance putting in writing a promise, a contract that they wouldn't repair the vehicle, and they broke that contract...
 
Good luck proving that

Are you more cross that the squeaks and rattles are gone so you cannot reject the car or that they have, in your opinion broken a contract and repaired the car.
 
The car is fixed...for now... Putting some fancy lubrication around the interior isn't a long term fix, they've already done this and it lasts just a few days.

Oh hold on... I forgot I bought a £38k car to rattle and creak every couple of weeks so I can get out my DIY lubrication kit.

People buy cars for different reasons, I bought the Z4 as it was a cross between fun but had the practical element to it with good mpg, but like all of you I bought BMW for quality...

So Maniac, if you had been back and forth for over 9 months with your car in the garage for 4 of those months, would you be happy when they turn round and it's fixed... Wouldn't you just think oh fine... all sorted, or do you think at some point in that process you might have lost interest in the car through frustration, had the whole experience ruined etc... I still love the car to drive, but I want out from BMW and out from the poor quality interior car.
 
Keep the car. It's fixed, you've had discounted finance payments what more do you want?

If I were the garage I'd tell you pi55 off. :)

I suspect you've come to terms with the thought of changing car now, quite fancy the idea of swapping the car for something else, hence you want them to take it back. Oui?

Goodluck with whatever is decided and hopefully the rattles will stay away long enough for you to enjoy the car. :)
 
Oh FFS! Agree with Maniac here, they fixed it. Every convertible I have owned has had some characteristic noises and comes as part of the ownership experience. Fair enough the dealer hasn't been great from what you describe.

Even Ferrari's have rattle issues and they cost much more than a relatively cheap mass produced Z4.

Try owning a MINI convertible for a while :rofl:
 
I understand you're driven largely by emotions on this starbucks, that's very obvious from your posts. You are new to this forum and I'll excuse your tone towards me. I asked a simple question in my former post.

Clearly you do not know who you are talking to when you ask such questions of me. I, of all e89 owners here, fully understand. My car has had many, many more faults that you have experienced. I have battled and wailed at BMW to get where I am today. At some point however, you have to realise that this is not worth the stress, and work with it, rather than against it. Life really is too short.
 
It's a tricky one as I can understand that the whole experience might make you hate the sight of the car.

My suggestion would be get out in the sunshine with the roof down as much as you can. Forget about BMW for a week or so and if you are happier with the car pursue BMW for some form of compensation due to all the time you have not had the car while they've been trying to fix it.

They have offered you £1,200 already. If you decide after a week or so the car is ok, then go for increased comp of say £2,400. Use the cash to book some 5* hotels around the UK or Northern France for a great road trip.
 
ewwimbledon said:
It's a tricky one as I can understand that the whole experience might make you hate the sight of the car.

My suggestion would be get out in the sunshine with the roof down as much as you can. Forget about BMW for a week or so and if you are happier with the car pursue BMW for some form of compensation due to all the time you have not had the car while they've been trying to fix it.

They have offered you £1,200 already. If you decide after a week or so the car is ok, then go for increased comp of say £2,400. Use the cash to book some 5* hotels around the UK or Northern France for a great road trip.
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+1 :thumbsup: :camera:
 
To date, I've received no discounts on payments.

Maniac, Glaikit etc... It is fixed, but this is the same method they called fixing before which lasted a few days and the creaking starts.

Maniac, your simple question carried it's own tone, you've commented throughout this post and I've appreciated your input. Knowing the detail, your question was one that would obviously cause a reaction.
 
In any event, I hope you get satisfaction. My point, is that some battles are worth it, and some are not. I have more experience with these cars, issues, BMW etc than most. While I see your perspective, I think you are over-reacting IMHO getting as wound up as you have over cabin noises. I've held back stating this previously as I note others have too. Try not to take this so seriously, certainly, if you have an issue, talk to the dealer and BMW, but be careful and considered when you do talk to them, getting emotional, demanding or threatening with them will get you nowhere... be nice, get them on side, have them do the work required and move on... and don't have a go a people here, they're trying to help.. even if its just a wake up call or point of view.
 
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