V1 sales and customer service sucks!!

RobMCoupe

Member
I don't know about other people's experience, but my experienced with V1 sales sucks big time. I was so frustrated with them that I send my parts back to get a refund because of $4.00 difference



I wanted to order the hardwire kit, but made a mistake on the part because they next to each other. I emailed sales that there was a mistake and requested they correct it by sending me the straight cord and charge me the difference for the kit. They charged me $10 for the cord and the total for the kit is $23 instead of $19. I emailed them and said this is not right I should only be charge for $6. They said the extra charge is for separate shipment. After a few emails exchanged, I decided to send everything back and ge my money back.



Anybody interested in a V1? I am selling my I owned a litlle over a year. I never thought this company have such poor customer service.
 
An extra $4.00 for the extra shipment. That does not sound too off the charts. On a more expensive shipment they could have waived the cost of the extra shipment. :idunno:
 
Radar Detectors are illegal to OPERATE here in my state. Not to own. Make sure you know the difference

This is an old thread.
http://www.z4-forum.com/forum/viewtopic.php?f=5&t=5640
 
Shipkiller said:
Beltronics Sti-Stealth.... :thumbsup:

Undetectable by the police....unless they see it...

That's the same one I have.
We have two of them and I have been very happy with them.
I had one break and sent it in for service and got it back in three days.
 
I've been a V1 customer for about 6 years.

I have been happy with the product and customer service.

Don't leave home without it!

Sceptre
 
Aebous

I have it on a removable basis for fear of theft or getting fined whilst abroad. It sits low on the dash rather than at sun visor level - not ideal but proven to be effective.

A previous detector was stolen from a 328ci and they caused £3k worth of damage once.

In France I had a detector confiscated with a £200 fine. My Laser Diffuser has gone off many times in France and saved plenty of fine money.

Regards

Sceptre
 
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