Sytner Leicester

[Ben.]

I just got my car serviced in Leicester. I decided that I would keep the "Main Dealer" Stamps in the book on the off chance that it will help the resail value.

The service was great! Serviced in an hour with a full valet.
I sat there drinking and surfing the internet and had a quick look around the Showrooms too.

I do reccomend that you ring around a few dealers however as the prices vairy loads - I managed to get £60 off the cost of changing my brake fluid by asking them to price match.

I wasn't so impressed by the Sales Man however - I called them a few months ago to inquire about two Z4M's they had, I was basically asked if I had the money and to call back when I'm in a position to buy - he wouldn't even take my number to call me back.

Strange, do they want to sell cars?

Ben

 

[chetalien]

It has happened to my next door neighbour- he had a t 325i convertible and wanted to change to new hardtop and was told the same thing. He was pissed off and the same day went and bought himself a boxster. Says he loves it and infact advised steer away from BMW. so far i'vent had any bad feelings.

 

[PaulN]

Nice one,

Ive got to take our Z4 in for an oil change in the next week weeks, they said i could ring the day before and wait as its the quick one.

What was the cost for the oil change?

Cheers

PaulN

 

[Ben.]

Nice one,

Ive got to take our Z4 in for an oil change in the next week weeks, they said i could ring the day before and wait as its the quick one.

What was the cost for the oil change?

Cheers

PaulN

I think it was £166 for the Oil Service.
That was the cheapest between Leics, Notts and Derby.

Book yourself a test drive in their new Z4 too - it looks great

 

[Inuit]

I just got my car serviced in Leicester. I decided that I would keep the "Main Dealer" Stamps in the book on the off chance that it will help the resail value.

The service was great! Serviced in an hour with a full valet.
I sat there drinking and surfing the internet and had a quick look around the Showrooms too.

I do reccomend that you ring around a few dealers however as the prices vairy loads - I managed to get £60 off the cost of changing my brake fluid by asking them to price match.

I wasn't so impressed by the Sales Man however - I called them a few months ago to inquire about two Z4M's they had, I was basically asked if I had the money and to call back when I'm in a position to buy - he wouldn't even take my number to call me back.

Strange, do they want to sell cars?

Ben

They did the same with me, never bothered ringing me back so i bought my M from Rybrook. The used sales guy i saw at Leicester was so condesending, did not think a women should be buying an M (anyone on here mad enough to agree :wink: ) complete idiot. The new sales people seem far better. I went to see the new car at leicester and the salesperson who looks after new cars was exceptionally helpful. Did point out to them that i would be far more inclined to go back to Rybrook if i did want to buy a new one because of this experience.

Heard great stuff about the service dept though - forutnatly have a while to go before my next oil service, so hope they keep their standards up.

 

[Dunkx]

I just got my car serviced in Leicester. I decided that I would keep the "Main Dealer" Stamps in the book on the off chance that it will help the resail value.

The service was great! Serviced in an hour with a full valet.
I sat there drinking and surfing the internet and had a quick look around the Showrooms too.

I do reccomend that you ring around a few dealers however as the prices vairy loads - I managed to get £60 off the cost of changing my brake fluid by asking them to price match.

I wasn't so impressed by the Sales Man however - I called them a few months ago to inquire about two Z4M's they had, I was basically asked if I had the money and to call back when I'm in a position to buy - he wouldn't even take my number to call me back.

Strange, do they want to sell cars?

Ben

They did the same with me, never bothered ringing me back so i bought my M from Rybrook. The used sales guy i saw at Leicester was so condesending, did not think a women should be buying an M (anyone on here mad enough to agree :wink: ) complete idiot. The new sales people seem far better. I went to see the new car at leicester and the salesperson who looks after new cars was exceptionally helpful. Did point out to them that i would be far more inclined to go back to Rybrook if i did want to buy a new one because of this experience.

Heard great stuff about the service dept though - forutnatly have a while to go before my next oil service, so hope they keep their standards up.

Just to add an alternative view - the used sales chap I bought my car from at the same place (Kevin Meakin) was a really nice chap, very 'un car salesman' like in his approach.

 

[PaulN]

I just got my car serviced in Leicester. I decided that I would keep the "Main Dealer" Stamps in the book on the off chance that it will help the resail value.

The service was great! Serviced in an hour with a full valet.
I sat there drinking and surfing the internet and had a quick look around the Showrooms too.

I do reccomend that you ring around a few dealers however as the prices vairy loads - I managed to get £60 off the cost of changing my brake fluid by asking them to price match.

I wasn't so impressed by the Sales Man however - I called them a few months ago to inquire about two Z4M's they had, I was basically asked if I had the money and to call back when I'm in a position to buy - he wouldn't even take my number to call me back.

Strange, do they want to sell cars?

Ben

They did the same with me, never bothered ringing me back so i bought my M from Rybrook. The used sales guy i saw at Leicester was so condesending, did not think a women should be buying an M (anyone on here mad enough to agree :wink: ) complete idiot. The new sales people seem far better. I went to see the new car at leicester and the salesperson who looks after new cars was exceptionally helpful. Did point out to them that i would be far more inclined to go back to Rybrook if i did want to buy a new one because of this experience.

Heard great stuff about the service dept though - forutnatly have a while to go before my next oil service, so hope they keep their standards up.

Just to add an alternative view - the used sales chap I bought my car from at the same place (Kevin Meakin) was a really nice chap, very 'un car salesman' like in his approach.

Had a really good chat with him on Tuesday night there.....

Completely agree more, he is a VW beetle and camper van owner and goes on meets so thats where the chilled out side comes from..

 

[ImDesigner]

I've had horrendous service from Sytner Leicester - namely from Robert Clarke in sales. Avoid!

 

[Anonymous]

£166 for oil and filter... So where do you keep your franking machine?

 

[itguy]

I think poor car sales technique is a Leicester Sytner group thing. We wanted a new Audi and Leicester Audi (Sytner) were just awful.

Derby (Sytner group still) much better.

If you want a new bmw though, you can't beat Ocean in Falmouth - they are one of the drive the deal dealers and are a family run small dealership. Got our mini from them and highly rate them.

 

[inkey$]

I bought a 335i from them last year and was painfree experience. Called, had a video of the car emailed straight away and a deal agreed, before they delivered to me in London a few days later.

 

[DumfriesDik]

I've had horrendous service from Sytner Leicester - namely from Robert Clarke in sales. Avoid!

Oddly enough, I am dealing with Robert just now and he has been really helpful. He has rung me back about a car sale and its all going through really rather well just now.

Maybe they have learnt from the bad experiences posted on here?

 

[Stormace661]

I bought my Z4 from Sytner Solihul. As part of the purchase they agreed to refurb the 108 for me. Once I checked them I think they just gave them a good clean. I complained and it when back in for two days. They just badly resprayed them. They were shocking. Will never use Sytner again. My local Rybrook's seem much better

 

[x41]

Just got off the phone with the parts guy here after noticing my locking nut key was MIA. Phoned back promptly and both gave me their price for a new key (£10.56) but also gave me the exact key code and part number encase I can find it elsewhere sooner (they would have had to order it in).