Stung?

Ouch - that's a painful lesson learnt about main stealers!

I'd never buy consumables from a main dealer - they don't make batteries or tyres so you can buy decent brands anywhere.

As others have said battery should have been more like £100. I got an Exide AGM one for my car this year from Tayna for £105 delivered, but then it's a few quid to get it coded on an E89.

£500 sounds like a mickey take for 2 tyres.

But at least the selling dealer is making encouraging noises, which is a plus!

It would be handy if someone was selling a set of wheels and tyres for an E89 on here - I got a set of four 18" E89 wheels with tyres for my previous Z4 for less than £300.

Hopefully you can get a much better outcome. :thumbsup:

And you might want to change your thread title from "Stung?" to "Shafted!". :(
 
I feel your pain with the stealer - never ever go there unless the car has a BMW warranty.

Heres my thoughts, how many miles have you done since you purchased the car, is this enough to make the tyres illegal (unlikely) so they have sold you a car that is not roadworthy and should replace the tyres irrespective of where you had them changed as the car sounds as if it was unfit to drive.

I would remind them of this and if they start playing hard ball, I would suggest trading standard may be interested in them probably selling an unroadworthy vehicle.

Plus the MOT station is also liable as the tyres are not mentioned as an advisory - or has the garage swapped them out for worn out tyres after the MOT was passed, it really does all sound very fishy to me.

I would be cancelling the order with BMW, they can cancel it and I am pretty certain there is a cooling off period on that sort of spend.

I would phone trading standard before the garage come back to you in the morning and get your ducks lined up.

Yes, you may want to keep the car, but they should be compensating you heavily based on the issues so far, they should be paying for a battery as well IMHO, yes wear and tear but to be changed after two weeks?
 
sars said:
I feel for you, not a good start to your ownership experience, perhaps the only positive is that you may get four new alloys and tyres :thumbsup:

As a matter of interest did BMW add TPMS sensors to the wheel at the LCI or is it still off the ABS?
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My Sept 2013 car uses the reluctor rings, i think the change to tpms came shortly afterwards in 2014 :?
Rob
 
Ole gits rule said:
Heres my thoughts, how many miles have you done since you purchased the car, is this enough to make the tyres illegal (unlikely) so they have sold you a car that is not roadworthy and should replace the tyres irrespective of where you had them changed as the car sounds as if it was unfit to drive.
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Sean the original thread says that the BMW stealer advised they were "borderline", not illegal. The MOT was passed the day before collection, therefore they had to be 3mm or it would have been an advisory.
It seems to be a case of the BMW dealer using scare tactics, more than the selling dealer palming off an unroadworthy car. The car went in for a battery change, they didn't even need to put it on a lift to do that.
Unless the OP asked for a "health check", the BM dealer didn't need to look for the wheel/ tyre issues.
 
Pondrew said:
Ole gits rule said:
Heres my thoughts, how many miles have you done since you purchased the car, is this enough to make the tyres illegal (unlikely) so they have sold you a car that is not roadworthy and should replace the tyres irrespective of where you had them changed as the car sounds as if it was unfit to drive.
Click to expand...
Sean the original thread says that the BMW stealer advised they were "borderline", not illegal. The MOT was passed the day before collection, therefore they had to be 3mm or it would have been an advisory.
It seems to be a case of the BMW dealer using scare tactics, more than the selling dealer palming off an unroadworthy car. The car went in for a battery change, they didn't even need to put it on a lift to do that.
Unless the OP asked for a "health check", the BM dealer didn't need to look for the wheel/ tyre issues.
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Ok, did not fully understand that, then I would be contacting the dealer principal and if part of a larger group HQ and playing holy hell with the scare tactics being used to extort £2k out of me.

The car could be sorned in 6 to 8 weeks times and not have any need for tyres until next Spring, the supplying dealer is being generous to pay towards replacements.

I would not be happy if my dealer did that and would certainly tell them no and go elsewhere to have any work done / issues resolved.
 
My experience of BMW dealers is they will look over the car and look for any opportunities for business. Maybe not a bad thing as it may alert you to something you didn't know, decision is whether to let them do the repair/replacement or take it somewhere else, which I've done a couple of times.
 
Ole gits rule said:
I feel your pain with the stealer - never ever go there unless the car has a BMW warranty.

Heres my thoughts, how many miles have you done since you purchased the car, is this enough to make the tyres illegal (unlikely) so they have sold you a car that is not roadworthy and should replace the tyres irrespective of where you had them changed as the car sounds as if it was unfit to drive.

I would remind them of this and if they start playing hard ball, I would suggest trading standard may be interested in them probably selling an unroadworthy vehicle.

Plus the MOT station is also liable as the tyres are not mentioned as an advisory - or has the garage swapped them out for worn out tyres after the MOT was passed, it really does all sound very fishy to me.

I would be cancelling the order with BMW, they can cancel it and I am pretty certain there is a cooling off period on that sort of spend.

I would phone trading standard before the garage come back to you in the morning and get your ducks lined up.

Yes, you may want to keep the car, but they should be compensating you heavily based on the issues so far, they should be paying for a battery as well IMHO, yes wear and tear but to be changed after two weeks?
Click to expand...

What Pondrew stated earlier plus there is no warranty on the battery especially not on a second hand car. My brand new Ford's battery went after just two years and I had a 5 year warranty on the car but they refuse to pay out stating batteries are not covered!
 
I'd be pursuing the welded wheel issue.
It failed on the 5th August for cracked wheels and passed on the 6th after they had been welded. This must have been whilst the selling garage owned the car. They must have given permission for the wheels to be welded. Ok it was then legal but underhand IMO and I'd be looking for them for a contribution to new wheels. Do you have the advert for the car, this may help -it could have been missdescribed which would give you more leverage with the selling dealer.
On the MOT certificate it says test location if you click on this it asks you to insert a 11 digit no from your V5 that will then tell you garage that tested the car.

Great friendly forum helped me a lot with problems I've had with BMW dealers since buying my E89 in Nov last year.
 
I assume you have either the 296 or 326 19” wheels fitted which have a rotten reputation for cracking, especially if fitted with run flat tyres. You’ve now bought replacements and I’d guess the dealership have put run flat tyres on so I’d recommend you try your best to avoid potholes or you’ll risk further cracks. BMW are supposed to have strengthened these style of wheels but plenty have reported no improvement in avoidance of cracking. In fairness, there are plenty of owners who will say they’ve experienced no issues. If you keep these wheels, it’s better to swap to normal tyres which will transmit less shock to the wheels (and give a more comfortable ride) but having just shelled out for two new run flats at dealer prices I guess you’d be reluctant to do that.

Good luck with your attempt to get some recompense from the selling dealership.

Just read all posts in this thread and realised you’ve already been given this advice :roll:
 
Thanks for taking the time reply everyone. Really appreciate the good advice. I’ll never darken their door again. Will be sticking to independents henceforth.
 
I changed the runflats on my z4 which had 19s got a set of none rft mpsports and the difference was night and day
 
CymruNurse said:
Thanks for taking the time reply everyone. Really appreciate the good advice. I’ll never darken their door again. Will be sticking to independents henceforth.
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Sorry for your challenges, hope they get resolved without you being too out of pocket. If there is one thing I learnt from this forum, it’s that finding a decent indie is the only way forward. Plenty of people on here with good experiences who can recommend someone local.
 
An unfortunate start to your Z4 ownership @CymruNurse, but hopefully things will be resolved to your satisfaction in due course.

One thing though - it seems to have been assumed that the car was purchased from a BMW dealer, but you referred to "the garage I bought the car from". Top prices and eagerness to maximise sales opportunities are fairly typical from dealers of all marques, but it would indeed be pretty shocking if an official BMW dealer had knowingly suppliied a car with potentially serious/dangerous faults. Could you clarify?

Have fun in your Zed!
 
I bought it from an indie garage. BMW dealers are the ones who’ve well and truly preyed on my concerns re: safety.
 
Conrod said:
if an official BMW dealer had knowingly suppliied a car with potentially serious/dangerous faults
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BMW will replace either cracked or repaired wheels before retail.

It’s part of their AUC check. My 35iS had 2 new wheels one for a crack, one for a repair present when traded in
 
Just spoke to BMW and they are refunding the £1100 for the two wheels accepting I’ve changed my mind. PHEW!!!
 
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