Software update

Had a notification on the phone and the car. Downloaded the update to the phone it transferred to the car and said it’s ready to update but that’s all it Says. I have seen pictures of screens on the net saying start software update. However the car doesn’t have or let me get to that screen. I have left the car alone for 2 hours started it up and nothing changes. Help appreciated. Thanks
 

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Put the car in park.
Hand brake on.
I had the app open, but not sure if that made a difference.
It should then start the update.
 
Thanks guys but booked into local dealer. Spoke to a tech in person he said they have a way or forcing it through and have seen this before. He said if it doesn’t install after a few hours then dealer needs to get involved. Cheers the responses
 
Dealer had the car today for half a day and all good. Software updated to 07/2020.60.
BMW maps seemed to show different things but will take a good look this weekend. The service gut currently has a Z4 and said the software update didn’t work on his car either !
 
Just as a quick update a couple of weeks later. Sidelights are now on all the time. Everything else is good. Others have said the same on the Facebook group.
 
Bullyboy42 said:
Just as a quick update a couple of weeks later. Sidelights are now on all the time. Everything else is good. Others have said the same on the Facebook group.

You can turn off the rear daylight running lights in the external lights settings. Untick the box. :driving:
 
Is it the front side lights or front running lights that are on? In the U.K. the front daytime running lights are permanently on and cannot be switched off. Only the rear daytime running lights can be on or off.
 
The running lights were always on (rears you can turn off in the settings as mentioned ) but now the side lights are on permanently. It’s not a major hassle but the icon is on on the dash all the time. It’s a result of the software upgrade. Others have mentioned this. Again not a major problem but thought it was worth mentioning
 
Just to bump this post, next software update and next problem with it not installing. basically the same as last time just sitting on the screen saying it will be installed but it never does. So spoke to dealer he said they just had one in and the system is very sensitive to the battery not having a full or nearly full charge. they have booked me in next week to push it through but suggested I charge the battery just in case. Anyway interestingly I have a battery charger and it is saying that my battery is only at around 70% charged. So I am trickle charging it today and then see if the system will install the software later on. Ill give you an update. If this doesn't work its back to the dealer for the appointment on Thursday. if the batter charge sorts it out, fair enough but if not its a poor system that the software will only install under 'ideal' circumstances. I don't want to have to go to the dealer every time an update turns up.
Any other feedback welcome.
 
Mine is doing the same. Downloaded but still waiting to install. I think the issue might be down to outside temp at the moment. Up north, we haven't yet had a day above 10c for a while (When I've been able to use the car anyway) and that is one of the pre reqs apparently. I think everything else has been met but not the temp. Once the weather improves I hope it will install.
 
Right a further update and good news. Appears the battery has to be pretty full. I put it on trickle charge today for about 6 hours and my charger shows when it passed, 80% and then 90%. I then tried it cold and it wouldn't offer to install. I remember reading somewhere about then giving it a drive. So took it out for a spirited 25 mile drive. Came back home turned the car off and a message came up offering the upgrade on the screen. So I clicked yes, put it in park and put the handbrake on and sat in the car with the key not touching anything. The I drive turned off and started upgrading and it shows progress. Took about 20 mins whilst I just sat and watched it. All done.
So the moral of this story is the battery is very key to doing this for anyone that's having problems. I will be cancelling my trip to the dealer this Thursday now. Yippee. Hope this helps all. :D
 
Bullyboy42 said:
Right a further update and good news. Appears the battery has to be pretty full. I put it on trickle charge today for about 6 hours and my charger shows when it passed, 80% and then 90%. I then tried it cold and it wouldn't offer to install. I remember reading somewhere about then giving it a drive. So took it out for a spirited 25 mile drive. Came back home turned the car off and a message came up offering the upgrade on the screen. So I clicked yes, put it in park and put the handbrake on and sat in the car with the key not touching anything. The I drive turned off and started upgrading and it shows progress. Took about 20 mins whilst I just sat and watched it. All done.
So the moral of this story is the battery is very key to doing this for anyone that's having problems. I will be cancelling my trip to the dealer this Thursday now. Yippee. Hope this helps all. :D

You don’t have to sit in the car for it up update. You can leave it and in fact you will get a notification when it’s done.
 
I had mine try to do the update then wouldn't finish. It warned me that if I didn't do it soon it would cancel. Well it canceled and tried to do it again and stuck. I had the car in the shop for some warranty repair and they installed it for me. Nothing I did seemed to get it to work. My 2021 X5 has done a couple of upgrades without issue.
 
Bebik22 said:
It was low battery issue. Once Battery recharged I was able to restart software downloads

Mine is stuck doing the 07/2020.30 > 07/2021.85 upgrade atm, so i assume its the same issue as the car doesnt get driven often, or very far when it does. I will stick it on a trickle charge and see if that helps.

Is that the latest update or will there be a 2022/2023 update after this?

Different topic, whats the best way to charge the G29? Just connect to the terminals under the bonnet? or do you have to connect to the battery in the boot?
 
I’ve all but given up with these! My last 2 times it’s been a pain to update. The one before last eventually just did it one day but the last one has just been stuck. It timed out and cancelled from the app and has since re-downloaded again but just says continue in car and then nothing happens ever. :thumbsdown:
 
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