Hi all-as above -i asked for the parts dept a woman answered -"Im pricing up a front set of brake pads for a z4" i replied -she asked for my reg number,which i gave her-10 minute wait(i could tell because our work phone times the call)
"Right " she says "Was it front or rears you were asking for?"
"Fronts" i replied
"Okay i will just put you on hold a minute"
Five minutes pass
"Right they are £47 plus vat for both pads" she told me
"Right so that must be double for both sides then" i replied
"What do you mean?" she replied
"Well there are two pads per side and you have quoted me for two pads" i told her
"No there is only one pad per side" she told me
"You what!" i said to her
"Well i dont know really because im not technically minded!" she says
"Well can i speak to someone who is then please" i replied
"You dont need to because i have been told that is all you require"
"Okay thank you" says i and ended the call
"Right " she says "Was it front or rears you were asking for?"
"Fronts" i replied
"Okay i will just put you on hold a minute"
Five minutes pass
"Right they are £47 plus vat for both pads" she told me
"Right so that must be double for both sides then" i replied
"What do you mean?" she replied
"Well there are two pads per side and you have quoted me for two pads" i told her
"No there is only one pad per side" she told me
"You what!" i said to her
"Well i dont know really because im not technically minded!" she says
"Well can i speak to someone who is then please" i replied
"You dont need to because i have been told that is all you require"
"Okay thank you" says i and ended the call