So....Full BMW Service History is No More..

[-Tom-]

With my recent tailgate issue,my service history was scanned for the warranty to show the vehicle had been looked after in the correct manner..

Including the body inspections. Without them the 12 year warranty was in doubt..

Sorry ... Maybe I've missed this! Rust spot by any chance in the inside?

 

[srhutch]

With my recent tailgate issue,my service history was scanned for the warranty to show the vehicle had been looked after in the correct manner..

Including the body inspections. Without them the 12 year warranty was in doubt..

Sorry ... Maybe I've missed this! Rust spot by any chance in the inside?

On the underside, curse of the coupe :evil:

 

[Bing]

With my recent tailgate issue,my service history was scanned for the warranty to show the vehicle had been looked after in the correct manner..

Including the body inspections. Without them the 12 year warranty was in doubt..

That's a different kind of warranty though isn't it, on the bodywork and paint ? As long as the services have been done to schedule, including body inspections, does it matter where the work has taken place, or does it have to be BMW .

 

[srhutch]

With my recent tailgate issue,my service history was scanned for the warranty to show the vehicle had been looked after in the correct manner..

Including the body inspections. Without them the 12 year warranty was in doubt..

That's a different kind of warranty though isn't it, on the bodywork and paint ? As long as the services have been done to schedule, including body inspections, does it matter where the work has taken place, or does it have to be BMW .

Shouldn't matter. Proving its not been repaired before is another matter though.

 

[Z4M-2006]

Yes on the inside of the tailgate,about 6 tiny bubbles on the nearside.

All i can say is what the bodyshop manager told me,which was "the service history must be scanned to show all the relevant checks have been done,and at the right times".

In reality it shouldnt matter.... maybe its just another twisting point for them to get out of paying ?

They also took paint depth readings to make sure the paint was the correct microns of thickness..


If i knew what a debacle it was going to turn into i would have thought twice...

 

[stehanson]

EU law states that you can have any / all work done outside the main dealer network so long as everything is done to schedule inc using the correct specified parts / materials then the warranty is valid (must be at a vat registered garage)

 

[Z4M-2006]

Thats true....

All parts must be BMW and oil spec too....

If ever the need for warranty arises and you havent used BMW parts,its down to you to show that the parts used where upto BMW spec. However this is virtually impossible.

 

[Bing]

So to be clear, we're talking about the 12 year manufacturer warranty for corrosion... But if I put a non-OEM part on the car (say, Pagid brake pads), they can say, "sorry, you've invalidated the warranty because you put the wrong part on, even though it's nothing to do with any cause of corrosion." ? That's mental.

Glad you're getting it fixed though, sounds like the pain is equivalent to, oh... Maybe a roof motor going :lol:

 

[srhutch]

So to be clear, we're talking about the 12 year manufacturer warranty for corrosion... But if I put a non-OEM part on the car (say, Pagid brake pads), they can say, "sorry, you've invalidated the warranty because you put the wrong part on, even though it's nothing to do with any cause of corrosion." ? That's mental.

Glad you're getting it fixed though, sounds like the pain is equivalent to, oh... Maybe a roof motor going :lol:

No, they would invalidate the warranty on the brakes only, and only if they can prove the pads are at fault.

 

[Bing]

Ok, I thought we were talking about the 12 year warranty, not a full BMW warranty on everything mechanical. I get so confused sometimes

 

[pvr]

Bing - don't forget that the goodwill comes from BMW GB, not the dealer. My X5 was bought at Chandlers by the way, and my last 7 series was also from Chandlers - it is just the service manager requesting the good will on your behalf.

My 740 was not bought new, but because the previous owner (who I knew), had serviced it at the same garage - the goodwill still came through as the car had the full BMW SH. That was worth about £1000 on the 7 (temp display losing pixels and the secondary windscreen washer pump failing - yes, you have two of them on a 7 series …).

 

[Bing]

Okay, understood - but you got them all serviced at Vines, right ? If so then actually you're using your relationship with them to ensure they fight your case with BMW UK with a bit of effort based on securing your continued custom. If not then my argument is completely invalid

I guess my next service is 'just' an oil service so I could provide my own oil and buy myself another 15k miles of goodwill potential, but I'm really not sure it's worth it. And I trust my indie - I know nothing about Arden.

 

[AlanJ]

........ will often be superior to BMW's anyway.

I can't imagine BMW would ever have been this thorough

Why do people (you) assume that all BMW dealers are the same! UNTRUE some like Independents are better than others. I have an excellent dealer (Malton Motors) who have provided good reliable and well priced service to me for many years. Criticism where its due but not bland and unqualified criticism of "BMW dealers......" :thumbsdown:

 

[Adamski]

The only non BMW stamp in my service book is from Munich Legends

 

[carl]

What was the ML price vs the dealer price? I'm also coming up for an Insp II (<10k miles, but at my current rate that's 2 years away...) and want to make sure it's done properly.

 

[Z4M-2006]

Munich legends are not held in high regard in some quarters...

You find a good indy and they can be much better than a dealer..... Vice versa also applies.

 

[Bing]

Munich legends are not held in high regard in some quarters...

You find a good indy and they can be much better than a dealer..... Vice versa also applies.

I remember seeing that the ownership has changed... Been a few positive posts recently.

 

[Z4M-2006]

That can only be a good thing......

 

[srhutch]

Munich legends are not held in high regard in some quarters...

You find a good indy and they can be much better than a dealer..... Vice versa also applies.

This is still my concern with them. Would be good to use as they are only 30 minutes up the road, but reputation is a worry.

@Bing, I agree with you PVR will have got good will based on his relationship. I've just done the same on my CC, but been using Chandlers for 14 years now and they know me well.

 

[-Tom-]

Yes on the inside of the tailgate,about 6 tiny bubbles on the nearside.

All i can say is what the bodyshop manager told me,which was "the service history must be scanned to show all the relevant checks have been done,and at the right times".

In reality it shouldnt matter.... maybe its just another twisting point for them to get out of paying ?

They also took paint depth readings to make sure the paint was the correct microns of thickness..


If i knew what a debacle it was going to turn into i would have thought twice...

My ex-local Dick Lovett were so unhelpful , looked at mine, told me the paint thickness gauge showed variations (I bought as AUC) and didn't humour the car for one minute. The forum filter would block my feelings out for them! So when I can be bothered I'll get the supplying garage to sort it out , who unfortunately are miles away.

They will often try and wriggle out of warranty work if they can, as their rates for warranty work are a lot less than for routine custom.