Shoddy windscreen replacement

[DashBedrock]

Arrived home from work to see my lovely new windscreen and was confronted with the appalling workmanship shown in the pics.
Terrible seal and a broken scuttle panel ( I think that's the name ) on both sides.
It was installed by a mobile technician so I've been down to their base and they've assured me it will be sorted out Saturday morning.
We shall see, I'm not overly confident. :x
My apologies for the orientation of the pics

Andy

 

[Zulu59]

That's shocking work !! Hope you get it sorted mate

 

[bz4kev]

Not acceptable bad workmanship hope they put it right for you :thumbsdown:

 

[RustyZ4]

That's not good, lets hope they sort it properly

 

[Anmarube]

Disgraceful.
How can they repair the panel. Replace for me more like.
Shocking. Who was the company that done the work?

 

[ben g]

The windscreen seals are known to be shoddy quality. Fortunately mine was fine when it was replaced last week. They will tell you the windscreen needs to be removed again to fit a new one, but it doesn't. It just pulls out and a new one fits around the screen. It's not even a seal, it's just a bit of trim that hides the sealant.

The scuttle panels are known to break when removed. They're cheap bits of plastic and get very brittle as they age. Not too bothered with mine, but if you want it replaced, then they'll be in for a surprised when they find out how much a new ones costs :lol:

Good luck

 

[DashBedrock]

It was Auto Windscreens in Leeds, my insurance put me through to them. Without a doubt it needs a new panel.

 

[Maniac]

I can’t quite figure out what I’m looking at?

 

[BRC]

And the bloke walked away thinking that was an acceptable job done! Jeez the standard of workmanship is like so much I have seen before and frankly I despair with what must surely have been a couldn't care less attitude by the installer.
I think this time I would oversee the entire operation and not be bluffed into thinking they know what they are doing because patently they don't.

 

[Crazy Harry]

I don't think I'd give them a second chance. Have you spoken to your insurers about it? Why do they think it reasonable that the windscreen technician should walk away from the job thinking it was OK?

Please tell us no one signed to accept the job as complete

 

[Marlon]

Mine is being replaced next Friday by Autoglass, I've spoken with them and asked for OEM seals - hope they do a better job!
Good luck sorting yours out - shocking workmanship

 

[TomK]

That is very poor. I had mine done at BMW cotswold recently and even they managed to goof it up albeit not ad badly as yours, so clearly not the easiest of screens to do. They took the screen out again to redo the trim, and replaced the scuttle panel foc (it's something like £250 iirc) as they had damaged it (though they were convinced they hadn't). At least that made the £700 bill slightly more palatable!

 

[ben g]

I can’t quite figure out what I’m looking at?

On an E85/E86, around the edge of the windscreen, on 3 sides, there is a rubber trim that slots onto the edge of the screen. It covers the unsightly gap between windscreen and bodywork and also hid's any sealant.

Althe photos show the top side edges of this trim, which, more often than not, go ripply or split. This is because the windscreen companies use an aftermarket trim piece, rather than OEM.

 

[DashBedrock]

Mine is being replaced next Friday by Autoglass, I've spoken with them and asked for OEM seals - hope they do a better job!
Good luck sorting yours out - shocking workmanship

I'm kicking myself for not insisting on OEM seals, but I thought in this day and age, it wouldn't be an issue.
I was even advised to do so by the forum :headbang:

 

[markalp]

Arrived home from work to see my lovely new windscreen and was confronted with the appalling workmanship shown in the pics.
Terrible seal and a broken scuttle panel ( I think that's the name ) on both sides.
It was installed by a mobile technician so I've been down to their base and they've assured me it will be sorted out Saturday morning.
We shall see, I'm not overly confident. :x
My apologies for the orientation of the pics

Andy

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IMG_3795.JPG
IMG_3797.PNG

Maybe the fitter thought you like wind noise :driving:

 

[heavymetalthunder]

I wish I read this before I got my windscreen replaced today (by Autoglass through Elephant) I attach a few photos - not as bad as Andy's admittedly, but not really happy with the seal on this. I suspect it's not an OEM one - I guess I'd be right to complain and request OEM? The glass they fitted is a Solarshield Shatterprufe (previous was Pilkington).

(I thought it was better to reply here instead of starting a new topic)

 

[maxman]

That a terrible job,get them to do it correctly .

 

[Crazy Harry]

No - needs doing again!

I've had the misfortune to have had two screens in my Zed within four months (large stones both times). Both fitted by autoglass and both times I requested and got OEM glass and more importantly the seal/gasket. The OEM seal is more supple the first time it was folded into a figure of eight in the bag and it just leapt into shape when the fitter get it out

You have to lay it on thick and keep saying OEM to them - they will ask your insurer. Mine agreed instantly both times. Marlon had a number of visits before his was sorted. Good luck

 

[Angelus666]

You can insist on your insurance company that it needs to be done using bmw parts by bmw. They’ll argue but stick to your guns and they’ll have to provide you a suitable option.

Doing it the way you have it currently, significantly reduces the value of your vehicle.

 

[unknownz4]

Goodness, the wind noise is going to be intolerable!