Shell Fuel Pump Attendants

The profit on petrol at the pump is tiny - the oil companies that make big money do so by extracting it out of the ground and by selling it to industry.

Here's a couple of articles about how it is the profit from the shops that are keeping petrol stations open:


http://news.bbc.co.uk/1/hi/magazine/7306967.stm
With typical profit margins of 2 to 3p a litre, it is the attached shop, rather than the forecourt pumps, that keep most filling stations in business.

A motorist buying £10 worth of fuel by credit card will actually be a net loss to a retailer because of card charges. However, if that motorist buys a chocolate bar when he or she fills up, a small profit will be made.

http://www.standard.co.uk/business/...-because-of-135-oil-but-shopping-6637290.html
 
DrNick said:
lacroupade said:
ZedFourM said:
and don't forget that most petrol stations currently make more money from the shop than from the pumps), so much the better for them.

True for an independent, but surely not a Shell station, whose profits go straight into the obscenely bloated margins that petrol companies are recording.

The oil companies make their money much further up the chain than the forecourts.
The amount they make at the forecourt is actually shockingly small, pennies per litre, it's just the sheer quantity of the stuff they shift. Now the thieving scumbag goverment on the other hand (whoever is in power they are all the bloody same).
 
I don't think I would mind letting someone put some fuel in mine. Keeps me warm. What's the worst they could do? Or am I being a little naive?
Although only if it's at a BP garage.
 
However, in my example, the extra 10p a litre is pure profit. So at 50 litres per car on average, that is £5 a car additional profit. 100 cars an hour = £500 extra profit per hour. Assume trade of 12 hours a day at that rate, = £6k per day. That is £42k extra profit a week per station by inflating the price at different stations compared to others only 20 miles away.

Probably nothing compared to the billions profit overall, but still a nice one to have at our expense.
 
StJimmyL said:
The attendants were at our local Shell garage for a WHOLE day! Not been seen since!

Snap this was months ago at Shell Gillete corner for me. Way before I saw any publication on it. When he came towards my zed I sent him away immediately!
 
The Phillipinos, Indians and Pakistanis do it out here without exception.
Also every car park has people to wash your car while you are shopping.
Prices range from 10AED (local supermarket) to 20AED (Dubai Mall). 10 Dirhams is 1 pound 75 pence.
Great service for not a lot of money, I get it done once a week, wouldn't dream of them having a go at my Z though.
 
In the states you have to first pre-pay or use a debit/credit card before gas is dispensed. This is the way they prevent drive-offs.
As for service attendants, the article says it's a free service. The attendants need to be paid somehow, so I see the pump prices increasing. The oil companies are not going to lose out on any profit. Also the attendants would be looking to be tipped for their sevice.
 
Interesting thread this. I drive into London from Maidstone a lot, and I see a huge variation in pricing - in the main reducing the further into London I get. Locally it is about 1.37, on the A20 at Hither Green about 5p per litre less, then in Deptford about 1.30 a litre.

Don't forget that a huge number of (if not all) Shell stations are actually franchises - I am not sure how it works, however you'd think each franchisee can only negotiate their 'trade' fuel price to a small degree. Fuel is therefore a fixed cost cost to a self-employed business person who chooses, using their own judgement, what margin they make on it. As they are effectively a retail operation, you have to base any calculation of profitability on footfall per sq foot, and the cost of that sq foot in ground rent, power etc. It makes sense that a location with higher footfall potential can drop their prices on fuel a little to attract people into a reasonably large premises, especially when there is choice nearby - this is the case with the London stations I am familiar with as they are on very busy arterial routes.

At the other end of the scale, airports and motorway service stations are always expensive - possibly because rent is much higher, but probably because they have a captive customer base who have zero choice so they can get away with it. One of my local Shell stations does this I think as they are on a road which bridges the M2 and M20, both sides, so a focused, captive audience who don't want to divert into a local town for a few pence off. Thay charge more because they can. And let's face it, if it was your franchise, your business, and your livelihood, you would do the same, right ?

Just my thoughts, for what they're worth. Shell is coining it for sure, but very definitely at the expense of the franchisee - WE are being ripped off by the government first and foremost, not the forecourts.
 
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