About 6 weeks ago I was hit to the side by a car trying to join the roundabout I was about to exist.
I have the footage on dashcam, you can see the car and maybe the reg but not the direct collision because I was hit at the side.
The car did not stop to give me details but I managed to take a photo of his reg number, I have been waiting for almost a month but I have not heard anything from the third party insurance. I have called my insurance twice for an update but they are telling me, it is either I claim on my policy first then they can chase the third party for damages incurred or I have to wait to hear back from the third party but my insurance told me that they are not liable to respond at all to my claim unless I first claim on my insurance to which then they will have legal right to pursue payment.
This is the first time I have been involved with insurance for an accident and It feels unusual that my insurance is adamant that I claim on my policy for them to pursue the charges. Obviously it is not guaranteed that they would get the money from the third party so I could lose for having to claim on my policy for an accident that was at no fault of my own.
Any advice would be appreciated.
I have the footage on dashcam, you can see the car and maybe the reg but not the direct collision because I was hit at the side.
The car did not stop to give me details but I managed to take a photo of his reg number, I have been waiting for almost a month but I have not heard anything from the third party insurance. I have called my insurance twice for an update but they are telling me, it is either I claim on my policy first then they can chase the third party for damages incurred or I have to wait to hear back from the third party but my insurance told me that they are not liable to respond at all to my claim unless I first claim on my insurance to which then they will have legal right to pursue payment.
This is the first time I have been involved with insurance for an accident and It feels unusual that my insurance is adamant that I claim on my policy for them to pursue the charges. Obviously it is not guaranteed that they would get the money from the third party so I could lose for having to claim on my policy for an accident that was at no fault of my own.
Any advice would be appreciated.

:wink: