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Anonymous
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clarker63 said:I'm very disappointed with the foxwell "experience" at the moment. its really hard on their website to guess what all their models do - there's too many and their customer service which promises "a few minutes" is very slow (more like hours, and sometimes even days).
On advice from here (and from their customer service), I purchased the nt530 with 2 VINs last week (i have a suzuki grand vitara too that I'd like to use it with). it said it was dispatched the next day, yet it obviously wasn't as the royal mail tracking number said "Sender despatching item". yesterday I asked where it was and its now with royal mail, but no response from them to apologise or give any reason why.
Totally unimpressed with their website, their customer service and hoping not to be unimpressed with the product.... Will post my findings on a separate thread.... but so far Foxwell = :thumbsdown:
The product is a lot better than their website
