Roof corrosion (e89)
- Thread starter Maniac
- Start date
The outcome of this seems to depend entirely on the calibre of dealer you have, Pastry’s dealer was body swerving all over the place to avoid resolving this issue yet it was a different story entirely when a different dealer was approached.
He didn’t even have to punch them from memory
Rob
He didn’t even have to punch them from memory
Rob
I had a real battle with my E89 and corrosion and Lancaster BMW were particularly unhelpful. After telling me this would he covered under warranty (after I jumped through hoops proving the car was serviced as per schedule) a few days before I dropped it off I got an email from them saying the roof is excluded from the corrosion warranty and bmw will pay 50% as a good will gesture and was I happy to pay the other half (best part of £2k 
)
To cut a long story short, after a lot of correspondence with them, the dealer principle and BMW Uk who all said the roof was excluded from the warranty because it wasn’t a fixed part of the car I was ready to file in the small claims court.
As a last hope I tried a different dealer, specialist cars’ of Tring. They sent me to their in-house body shop in Hitchen who pushed it through warranty without any hassle and did a great job fitting me a complete roof FOC
There was a massive difference in the attitudes of the 2 dealerships and I would certainly recommend the Specialist Cars bodyshop for Bmw’s And Mini
) To cut a long story short, after a lot of correspondence with them, the dealer principle and BMW Uk who all said the roof was excluded from the warranty because it wasn’t a fixed part of the car I was ready to file in the small claims court.
As a last hope I tried a different dealer, specialist cars’ of Tring. They sent me to their in-house body shop in Hitchen who pushed it through warranty without any hassle and did a great job fitting me a complete roof FOC
There was a massive difference in the attitudes of the 2 dealerships and I would certainly recommend the Specialist Cars bodyshop for Bmw’s And Mini
Smartbear said:The outcome of this seems to depend entirely on the calibre of dealer you have, Pastry’s dealer was body swerving all over the place to avoid resolving this issue yet it was a different story entirely when a different dealer was approached.
He didn’t even have to punch them from memory
Rob
I could happily have punched BMW UK though Rob
Pastry said:I had a real battle with my E89 and corrosion and Lancaster BMW were particularly unhelpful. After telling me this would he covered under warranty (after I jumped through hoops proving the car was serviced as per schedule) a few days before I dropped it off I got an email from them saying the roof is excluded from the corrosion warranty and bmw will pay 50% as a good will gesture and was I happy to pay the other half (best part of £2k
To cut a long story short, after a lot of correspondence with them, the dealer principle and BMW Uk who all said the roof was excluded from the warranty because it wasn’t a fixed part of the car I was ready to file in the small claims court.
As a last hope I tried a different dealer, specialist cars’ of Tring. They sent me to their in-house body shop in Hitchen who pushed it through warranty without any hassle and did a great job fitting me a complete roof FOC
There was a massive difference in the attitudes of the 2 dealerships and I would certainly recommend the Specialist Cars bodyshop for Bmw’s And Mini
I would love to have seen their claim of no warranty because its not a fixed part of the car stand up in court, that implies doors, bonnet, boot arent covered either, they are no more attached than the roof.
huytonman said:Pastry said:I had a real battle with my E89 and corrosion and Lancaster BMW were particularly unhelpful. After telling me this would he covered under warranty (after I jumped through hoops proving the car was serviced as per schedule) a few days before I dropped it off I got an email from them saying the roof is excluded from the corrosion warranty and bmw will pay 50% as a good will gesture and was I happy to pay the other half (best part of £2k
To cut a long story short, after a lot of correspondence with them, the dealer principle and BMW Uk who all said the roof was excluded from the warranty because it wasn’t a fixed part of the car I was ready to file in the small claims court.
As a last hope I tried a different dealer, specialist cars’ of Tring. They sent me to their in-house body shop in Hitchen who pushed it through warranty without any hassle and did a great job fitting me a complete roof FOC
There was a massive difference in the attitudes of the 2 dealerships and I would certainly recommend the Specialist Cars bodyshop for Bmw’s And Mini
I would love to have seen their claim of no warranty because its not a fixed part of the car stand up in court, that implies doors, bonnet, boot arent covered either, they are no more attached than the roof.
Exactly what we were all saying at the time.