Returning my new Z
- Thread starter Doddsy
- Start date
Doddsy said:
Z450 said:
Indeed mate. I can live with a few things to sort myself as I used to work for Audi then Vertu for years. But had a proper look yesterday again and if I didn’t laugh I’d cry. ABS and traction control off completely (lights don’t even come on with ignition on). Brake pipes corroded and smothered in grease and wrapped in tape in some places. Front tyres bald. Exhaust blowing. Oil level indicator does not work when up to temperature and on level surface. Brakes squeal like mad. TPMS light on dash. Very suss brand new service book. Coolant leak from expansion tank. The list goes on
Doddsy said:
Wow some interesting issues no ABS and traction light sounds very odd. Other issues can be expected, although buying from a dealer you would expect them to be rectified before sale, sounds like there has been no mechanical prep at all.
My understanding is if the car has been sold via a long distance sale you are legally entitled to a full refund.
I hope you get your money back and find a suitable Coupe
At the summit of the picturesque fens
OP; if it was a distance sale, you have 14 days to reject the car whether it's good, bad or ugly. I don't see why the seller would want to inspect the car. It doesn't matter, you are legally entitled to reject the car within the 14 day period with no reason needed.
The fact it is sub-standard does not affect distance selling regulations, that is another law entirely.
https://www.themotorombudsman.org/distance-sales-faqs
I read somewhere that if you do reject the car, for any reason within the 14 days, they are obliged to collect the car at their expense (although I can't remember where I saw this and can't find it now).
edit; found something;
https://www.lawgistics.co.uk/blog/legal_updates/distance-selling-off-premises-sales-who-is-responsible-when-the-goods-are-cancelled/#:~:text=the%20space%20above.-,Remember%20that%20you%20can%20only%20ask%20the%20consumer%20to%20pay,to%20be%20Off-Premise%20sale
The fact it is sub-standard does not affect distance selling regulations, that is another law entirely.
https://www.themotorombudsman.org/distance-sales-faqs
I read somewhere that if you do reject the car, for any reason within the 14 days, they are obliged to collect the car at their expense (although I can't remember where I saw this and can't find it now).
edit; found something;
https://www.lawgistics.co.uk/blog/legal_updates/distance-selling-off-premises-sales-who-is-responsible-when-the-goods-are-cancelled/#:~:text=the%20space%20above.-,Remember%20that%20you%20can%20only%20ask%20the%20consumer%20to%20pay,to%20be%20Off-Premise%20sale
North West Surrey
Doddsy said:
For future reference buying a car through a dealer its far better to pay by card not transfer .
A rarely exercised right as a buyer is "chargeback " where your bank can on your behalf return funds to your account by taking from the sellers account whether they agree or not .
My son used this recently with a £23k Mercedes bought from a main dealer 200 miles from home , they inisisted it was their right to attempt to repair before refund if he returned it to them , he wanted to reject the car completely , his bank " Barclays " took his information on board with regard the faults & within 48hrs he had the funds back in his account with car still on drive .
The dim deaers were still asking him to return the car to be repaired weeks after this refund
eventually the car was parked at local main dealer ( same franchise) , keys handed in to reception & told where they could collect it .