I agree.
But, if you chose to pursue a legal remedy to get your money back you may struggle to argue that you've been reasonable if you've not given them the opportunity to resolve the issue.
If you have anything that states a full strip down, e.g. web page for the same price then you'll have a better reason for going somewhere else.
But, if you chose to pursue a legal remedy to get your money back you may struggle to argue that you've been reasonable if you've not given them the opportunity to resolve the issue.
If you have anything that states a full strip down, e.g. web page for the same price then you'll have a better reason for going somewhere else.