chris_rayner
Member
Well I'm now a couple of weeks into the whole Z4 experience, and jolly nice it is too. I thought the assembled multitude might be interested in a couple of my experiences with the new car.
The first thing I did was to take it to my mate who runs his own mechanics business ( Advt. AH Auto's and Sons, Slyfield Ind. Est. Guildford). He very kindly put it up on the lift and looked over it for me most carefully. He discovered that one of the runflats had been repaired, and advised me that this is not considered proper by the manufacturers. I informed the vendor, who agreed to replace it, and that was done this afternoon. Jolly good I say, but he refused to take any payment for his inspection. I shall have to send him a bottle of Scotch, or whatever he prefers.
The other thing is that the Aircon and rear heated windscreen appeared not to work. I initially thought, "Fuse." But the fusebox, once I got into it was free of any blown fuses. I had such difficulty in getting into the fusebox that I actually went to a local dealer (Baron's of Hindhead) where the service manager finally managed to get into it and show me round. In view of the malfunction I asked them to book it in. The warranty has until the middle of June, so I thought there was a good chance that the work would be cost free, but in any case the vendor agreed to reimburse me any expense.
Now this is the interesting part. I took it in today and the service department called after an hour or so to say that the car is in 'transport mode' which is why the things wouldn't work. "Wossat?" I said. It seems that the cars leave the factory with certain functions disabled electronically until they get their PDI. The car has done 8000 miles from new, and from the state of the brake discs when I got it had been standing for some time. The service book has been stamped by the supplying dealer at 8000 miles a month or so before I bought it. They charged £67.33 for doing the belated PDI. As my vendor has agreed to reimburse my cost I am fairly relaxed about it, but it seems a bit thick for a customer to be charged for work which should have been but was not done prior to delivery. Bit odd dontcher think?
The first thing I did was to take it to my mate who runs his own mechanics business ( Advt. AH Auto's and Sons, Slyfield Ind. Est. Guildford). He very kindly put it up on the lift and looked over it for me most carefully. He discovered that one of the runflats had been repaired, and advised me that this is not considered proper by the manufacturers. I informed the vendor, who agreed to replace it, and that was done this afternoon. Jolly good I say, but he refused to take any payment for his inspection. I shall have to send him a bottle of Scotch, or whatever he prefers.
The other thing is that the Aircon and rear heated windscreen appeared not to work. I initially thought, "Fuse." But the fusebox, once I got into it was free of any blown fuses. I had such difficulty in getting into the fusebox that I actually went to a local dealer (Baron's of Hindhead) where the service manager finally managed to get into it and show me round. In view of the malfunction I asked them to book it in. The warranty has until the middle of June, so I thought there was a good chance that the work would be cost free, but in any case the vendor agreed to reimburse me any expense.
Now this is the interesting part. I took it in today and the service department called after an hour or so to say that the car is in 'transport mode' which is why the things wouldn't work. "Wossat?" I said. It seems that the cars leave the factory with certain functions disabled electronically until they get their PDI. The car has done 8000 miles from new, and from the state of the brake discs when I got it had been standing for some time. The service book has been stamped by the supplying dealer at 8000 miles a month or so before I bought it. They charged £67.33 for doing the belated PDI. As my vendor has agreed to reimburse my cost I am fairly relaxed about it, but it seems a bit thick for a customer to be charged for work which should have been but was not done prior to delivery. Bit odd dontcher think?
south yorkshire
That is a strange one good your not having to pay out and personaly i would have pushed for a new tyre i know they can be repaired but i am always nervous of repaired tyres rather replace as i prefer my life above ground.
