Problems with "The Zed Shed"

[mmm-five]

How many usernames does one guy need on a forum?! Only just made a new one last week :lol:

I believe that one was removed by Spectre…so a new one was needed to reply.

 

[pvr]

And I assume also removed as I can only see quoted posts.

 

[Rockhopper]

I paid £275

You paid £275 for a (used?) oilpan? :?

They are are rare and very expensive from BMW (who don't have any at the moment)

 

[Rockhopper]

The reason for my initial post asking if there was more than one Zed Shed was that the feedback on the facebook group is overwhelmingly positive so i thought there must be another one that had the history. I was then going to post that its a sad that these days your past history can follow you around and influence peoples decisions even when things are now working much more smoothly. Looks like that might be wrong as well!
It would have been so easy to turn this around but it looks like the opportunity has been missed.

 

[Anonymous]

I’ve never used the chap although did once ask him for a quote to do some work. However I do know well several people who have used his services.

Seems to me his core problem is a lack of a proper office admin.

Most of his work most of the time seems to meet people’s expectations..where he falls on his face is his admin.

I appreciate as a business owner that admin can be seen as an overhead but as you scale up the sheer logistics of bookings / fielding calls ‘ ordering spares / getting things posted etc etc needs a ‘girl friday’ function..

If you’ve been working all day then have loads of emails / pm / voicemails they tend to fall of the end..

I see many similar examples of ‘one man bands’ who struggle in the same way..

A couple of peoples observations were that if you can physically be there and get the job done in one day then ok..if not..go somewhere else..

 

[AndyBeech]

I’ve never used the chap although did once ask him for a quote to do some work. However I do know well several people who have used his services.

Seems to me his core problem is a lack of a proper office admin.

Most of his work most of the time seems to meet people’s expectations..where he falls on his face is his admin.

I appreciate as a business owner that admin can be seen as an overhead but as you scale up the sheer logistics of bookings / fielding calls ‘ ordering spares / getting things posted etc etc needs a ‘girl friday’ function..

If you’ve been working all day then have loads of emails / pm / voicemails they tend to fall of the end..

I see many similar examples of ‘one man bands’ who struggle in the same way..

A couple of peoples observations were that if you can physically be there and get the job done in one day then ok..if not..go somewhere else..

Agree with this. And I think someone mentioned earlier he doesn’t want to get extra staff as the quality of work may go down….have to say this is a very fair point and I’ve noticed this in a few businesses down the line.

Having said that going on the offensive / being argumentative with customers online never leaves a good impression and I’ve seen that a few times from him, which would be enough for me to avoid using the guy. Which is a shame as he appears he does know his stuff.

Anyway guess it’s been resolved now one way or another.

 

[PerryGunn]

The reason for my initial post asking if there was more than one Zed Shed was that the feedback on the facebook group is overwhelmingly positive

I seem to recall posts indicating that he was very aggressive towards anyone posting anything negative on *his* facebook group even to the point of telephoning them in full-on 'Mr. Shouty' mode

 

[utb]

All’s well that ends well, as they say…

Managed to get a second hand oil sump for £119. Arrived next day delivery, was undamaged and I’m pretty good shape.

So my new (and first) Z4 is now on the road (and I saved £155 to boot!).

 

[Ole gits rule]

Agree with this. And I think someone mentioned earlier he doesn’t want to get extra staff as the quality of work may go down….have to say this is a very fair point and I’ve noticed this in a few businesses down the line.

Having said that going on the offensive / being argumentative with customers online never leaves a good impression and I’ve seen that a few times from him, which would be enough for me to avoid using the guy. Which is a shame as he appears he does know his stuff.

Anyway guess it’s been resolved now one way or another.
[/quote]

Getting extra staff to work on the cars is one thing but getting an office admin person is completely different - even someone working part time around school hours is a massive help.

 

[Number5]

Well, anyone who’s had trouble getting hold of him recently or has unresolved issues will now have an opportunity to see Mike face to face at Zedfest

 

[bg1]

Punch + Judy at Zedfest

 

[enuff_zed]

Well, anyone who’s had trouble getting hold of him recently or has unresolved issues will now have an opportunity to see Mike face to face at Zedfest

Maybe he should stick a telephone directory down the back of his shorts before he climbs into someone's boot? :roll:

 

[Z450]

It is a real shame as it sounds like he is very good at what he does generally speaking. My experience with him was very positive, he relocated a roof motor and fixed an oil leak at a very reasonable price!