No idea tbh, should be a case of just plug it in to the computer and they'll reset it, might aswell try that. If it fails to reset you can take it up with them as it wasn't on when it went in.
No idea tbh, should be a case of just plug it in to the computer and they'll reset it, might aswell try that. If it fails to reset you can take it up with them as it wasn't on when it went in.