ihadablackdog
Senior member
Smartbear said:Bmw will try to include an overpriced cabin filter, seems a little pointless on a car you drive with the roof down where possible![]()
Rob
I had mine done a few months ago and priced it up online then contacted a local garage. The local garage was more expensive, so I booked it online. The service lady rang to say they weren't doing Saturday appointments at that time so we moved it to a weekday.
Went to collect it...price more than quoted online....they'd taken the liberty of changing the microfilter for me. They said it should be done every 2 years but what p$55ed me off was thats not what I booked online - either the service lady changed it when she altered the appt or they just decided to do it.
I never found out if the independent included the microfilter as well.
And to rub it in, there was a noise when the fan was on...after asking on here and getting advice I just blasted the blower for a while and whatever it was (probably a leaf) must have moved cos its quiet now.
And to finish the story off they also scammed me £10 for sanitising the car! There was a notice on the desk when I dropped the car off, but they didn't make me aware of it. So they decide to re-open in covid times and charge the customer for the measures they should be taking to protect staff and customers.

