New windscreen needed. What should I be aware off?

A17NFG

Member
 West Sussex
Woke my girl up for a blast today to find 2 massive cracks that got bigger over the day.
I will try to contact my insurance tomoz but do I try to get a bmw OEM screen or are auto glass ok to use?



E85 Z4 3.0Si
 
I was told auto glass get their own templated stuff made, I guess this keeps the costs down for insurance companies. I've never been that impressed with their glass on my company car - I bet your insurance won't be prepared to pay OEM money though :cry:
 
I had mine replaced by the AA a few years ago which has all the relevant BMW stamps on the glass. Just make sure they fit the right one as they fitted a coupe screen which is different which meant they had to refit a new one a week later
 
I would have them agree there is no paint or body damage and demonstrate that the scuttle rubber is flush with the screen as they oftern break off several of the clips.

Common issue is also fitting the screen too low so the rubbers are not neat at the top.
 
You can ask for oe glass,some insurance companies allow it,if yours won't you have the option of paying the difference,but be aware this could mean paying a few hundred quid on top of your excess.
As with all companies some fitters are better than others!!
 
national did mine and made a right shonkey job the first time around. i took it back and they did it again for free.

i would go to bmw and get the rubber surround that is all 1 piece yourself and insist they use that. other than that let them get on.

national fitted my first one too high on the car, they used pilkinton glass and the name in the corner was just too high. it also squealed with wind noise. its fine now they replaced it but the multi piece rubber surround has shrunk a little.
 
I got mine done a few weeks back and got oem screen + seal, no issue with the insurance company.
The Z screen is pretty cheap compared to other BMW models.
 
sd_dracula said:
I got mine done a few weeks back and got oem screen + seal, no issue with the insurance company.
The Z screen is pretty cheap compared to other BMW models.

Who did you contact to supply and fit?


E85 Z4 3.0Si
 
cj10jeeper said:
I would have them agree there is no paint or body damage and demonstrate that the scuttle rubber is flush with the screen as they oftern break off several of the clips.

It's virtually impossible to remove the scuttle panel without breaking the top clips, and from the front it is attached with plastic rivets which obviously can't be re-used, so I'd suggest buying a new set to give them when they refit it as they won't carry them themselves.
 
edd_jedi said:
cj10jeeper said:
I would have them agree there is no paint or body damage and demonstrate that the scuttle rubber is flush with the screen as they oftern break off several of the clips.

It's virtually impossible to remove the scuttle panel without breaking the top clips, and from the front it is attached with plastic rivets which obviously can't be re-used, so I'd suggest buying a new set to give them when they refit it as they won't carry them themselves.

The clips on mine are reusable, so not sure what you have fitted. Equally if any of the top clips come off the panel (which they do) they can be superglued back on.

IMHO it's the job of the screen repairer to do it correctly, not the customer to anticipate and supply spare parts.
 
I agree with you in principal, but do you honestly think that your average Joe windscreen repairman is going to carry multiples of every kind of OEM fixing screw/clip/rivet etc for every car in their toolbox? We all know that BMW aren't like most car makers that use generic screws and clips, and if the majority of the clips/rivets were broken on my 5 year old Z4, I imagine the likelihood of them being broken or extremely brittle on an older one are also quite high. So for the sake of a few quids worth of parts, why take the risk? Unless you want to have to call them out again and refit the window a second time.
 
If you have the time and inclination to buy and supply bits, then of course do so.
I expect a job to be completed by the supplier and not me, even if that means a return visit when they have the right parts. Last time mine was done the fitter had everything to hand.

Remedial work was still needed :(
 
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