Hi everyone. We aren't new but the tally is as we couldn't get in with our old one and we couldn't get hold of an Administrator....Anyway, I have just managed to buy a USB stick and have been attempting to load it into the car using the port in the glove box. All good and it does seem to work. However, we have two issues. First the car keeps wanting to switch itself off after 5 minutes or so so we have to re-boot the downloading (my i8 just keeps on going until it's finished). The good news is that the provisos downloads are still there but it's a pin having to re-do it every five minutes. the other thing is that it says the memory is full even though the manual says it can take 36000 songs (or three USB sticks worth). Any idea why it should do this. Incidentally the i8 memory did similarly. Thank you!