Latest update. Received an email from TFL (who are responsible for the road) this morning after my complaint was sent to them from Lambeth Council.
Re: Damage to Vehicle – A3 Long Road
Thank you for your correspondence to the London Borough of Lambeth regarding the damage you sustained to your vehicle along the A3 Long Road heading towards Clapham Common Station. This was passed on to Transport for London (TfL), as we are responsible for the management and maintenance of the capital’s Red Routes. I am very sorry to hear about this damage and the financial damage of the incident.
This has been passed on to the relevant Highways Maintenance team so that they can rectify the issue with the pothole. Please be assured that any necessary action will be taken in due course to fix the issue.
Additionally, I have passed this on to our third party claims handlers. They will contact you directly concerning your claim.
Thank you once again for taking the time to contact us regarding this matter. I hope that the information I have provided has been helpful. Should you have any further enquiries then please do write to me again.
Yours sincerely...
Be interesting to hear what the next stage is. Probably them attempting to say the exhaust flange was on its way out anyway!