Seeing as Scotthall has had a slating on here and elsewhere, I thought I'd post a couple of positive experiences with JCT600 in Bradford. Although they managed to lose me the first Z4M I tried to buy (they convinced me to try to buy it through them from another dealer but someone else had it in the meantime) I decided to trust them with my car when I managed to get one from elsewhere.
First visit was for a stuck headlamp washer (which was also leaking wash all over the garage) which was repaired fairly quickly under the warranty - I say fairly because it had to go back for parts after an initial diagnostic visit but I gather this is fairly standard for warranty work.
Second visit was today for an irritating dashboard rattle which has been infuriating me for the last two months (and I've had the air vents/sat nav/radio out looking for it). When I arrived one of the managers was quickly out with me to have a listen, and I've returned to a blissfully silent car (engine excepted, obviously). They've also offered to replace the 3rd brake light under warranty (it has developed the springs-too-tight crack) so it's going back in for that and to renew the brake fluid - I wasn't aware it needed doing except as part of a service.
So, generally fairly happy with them. Only downside was their reaction when I mentioned internet forums (specifically in terms of chatting about rear springs) - "One person gets a puncture and puts it on the internet, so everyone reads and thinks their car is prone to punctures". Luckily mine are OK for the moment!
First visit was for a stuck headlamp washer (which was also leaking wash all over the garage) which was repaired fairly quickly under the warranty - I say fairly because it had to go back for parts after an initial diagnostic visit but I gather this is fairly standard for warranty work.
Second visit was today for an irritating dashboard rattle which has been infuriating me for the last two months (and I've had the air vents/sat nav/radio out looking for it). When I arrived one of the managers was quickly out with me to have a listen, and I've returned to a blissfully silent car (engine excepted, obviously). They've also offered to replace the 3rd brake light under warranty (it has developed the springs-too-tight crack) so it's going back in for that and to renew the brake fluid - I wasn't aware it needed doing except as part of a service.
So, generally fairly happy with them. Only downside was their reaction when I mentioned internet forums (specifically in terms of chatting about rear springs) - "One person gets a puncture and puts it on the internet, so everyone reads and thinks their car is prone to punctures". Luckily mine are OK for the moment!
Liverpool