Is this a bad job?

D

Dexter_Morgan

Member
I recently had new front tyres at BMW. I noticed they have moved the weights about on one of the wheels. The problem is it looks like they have left whatever was used to stick them on still there. Worse still there appear to be a few scratches behind where the weights were that look to me like they were made trying to get them off.

What do you reckon? Should I go back and ask them to fix the scratches?

 
That's pretty poor really.
However, I don't think it's BMW's job to get rid of the black sticky things from the old weights. Realistically, they aren't going to do that.

I think you need to clean the wheel properly and see how bad the scratches are. Take photo's before and after (with the wheel off would be better).

If you aren't satisfied then, take it back and see what they say. They may be able to remove the black things and the scratches quite easily.
 
Nezzy33 said:
That's pretty poor really.
However, I don't think it's BMW's job to get rid of the black sticky things from the old weights. Realistically, they aren't going to do that.

I think you need to clean the wheel properly and see how bad the scratches are. Take photo's before and after (with the wheel off would be better).

If you aren't satisfied then, take it back and see what they say. They may be able to remove the black things and the scratches quite easily.
Click to expand...

My local tyre dealer removes all trace of old weights. Just need some sticky stuff remover.

Andi.
 
I would agree it's a poor job but whether it's unacceptable is a grey area. There are places that take pride in what they do and others that just want the throughput. I suppose what makes it worse is that the inside of the alloy, like mine, is very visible.

Years ago I had new tyres fitted to my S2000 by a local tyre centre and the weights were glued to the outside - almost on the tyre! Needless to say I was not best pleased but the most disarming thing was the response of: "Oh, I thought it was fine. Still, if you want them moved..."

The cautionary note I will add is that when they moved the weights and put them where they should have been, the glue or whatever it was did leave a mark on the alloy. So, unless glue technology has moved on since then, you may always have a mark there. I can only repeat the advice above to take it back, say it doesn't look good and leave the ball in their court.
 
To me its a poor job and execution, having said that and I'm not trying to defend dealers/garages but generally the cars they work on are invariably never looked after, filthy dirty, especially the alloys so its probably no surprise they don't take that extra care with most cars they work on. Not saying your Zed is poorly kept but I can see ifyou work on hundreds of dirty unkempt cars with the odd immaculate one that it doesn't instill that pride on working on the vehicle.

Just my take on it.

Tim.
 
Did anyone ever manage to remove that gue without taking the paint with it? I rubbed autoglym tar remover on mine and it took the gue of fine, but the paint as well ...
 
pvr said:
Did anyone ever manage to remove that gue without taking the paint with it? I rubbed autoglym tar remover on mine and it took the gue of fine, but the paint as well ...
Click to expand...

Thats the problem i had on my 108's that i refurbed last yr.

No corrosion in the area... Removed weight and use wd40 to remove the glue.. And it also lifted the finish off the wheel.


Sent from my iPhone 5 using Tapatalk
 
The sticky stuff I'm not fussed about, but the scratching is not good. I'd try my luck and ask for a refurb (and not actually expect them to agree to doing it).
 
Taking it to BMW is no gaurantee of excellence. I took my daughters 120d to BMW for injector coding, they couldnt even get the car started afterwards.

Id put a dab of clearcoat over the scratches and let it be. they will just deny they did it, or theyll tell you they were there before the re-balance. And you wont notice the scratches after a while when the dirt covers them up.
 
On my previous X5, I asked them to change the tyres and it ended up in:

- Refurb of the wheel
- Repaint of the boot lid
- Replacement of the light cluster


Their machine had damaged the rim (I had taken a picture before the tyres were replaced), one of the wheels was going to be the spare so whilst putting the spare in the boot they damaged the rest.

Guess it was an expensive set of tyre replacements, and the whole reason I do it at the dealer is just for that reason - anything I am not happy with, they fix. Don't think I would have a lot of chance if I was at Kwik Fit ...
 
You must log in or register to reply here.
Back
Top Bottom