I've just picked up a nearly new ex-demo 5 series from BMW just two weeks ago with 6,000 miles on.
I had a puncture yesterday so stopped the car as soon as the warning came up. Parked it and took the wheel to a tyre dealer. The puncture was bang in the middle of the tyre, so I thought I'd get it repaired as its still got 6-7mm all round
Now this as thrown up two issues :
A) On previous occasions I've been refused repairs at various garages due to:-
i) Its too near the wall of the tyre, it must be in the middle third
ii) Whilst the puncture is in the middle Sir, the tyre walls have been damaged whilst driving it flat ( I hadnt)
iii) Yes we can repair some, but thats the wrong type of hole Sir, Its a slight cut not a straight hole
Yesterday they said the tyre already had a repair and they couldn't do another unless directly opposite the first.
B) This is an extract from BMW's on website from Hints & Tips to looking after your vehicle
http://www.bmw.co.uk/en_GB/footer/q-and-a/faq/hints-and-tips.html
Punctured tyres.
Can I repair the punctured tyre? BMW recommends that a Run-flat Tyre is not repaired as additional forces and wear have been incurred within the tyre whilst being driven deflated.
Could I repair a non Run-flat Tyre? BMW also recommends that non Run-flat Tyres are also replaced and not repaired, as it is difficult to know exactly what damage has been caused to the tyre once deflated or when the damage was caused.
Therefore, If I buy an ex BMW Management Car, from BMW, with BMW shown as the first owner on the log-book, would you expect it to have a repaired tyre on ? I wouldn't , so at £200 a tyre, it looks like I've got a phone battle on my hands either with the Dealer (Coopers Croydon who gave me the worst service ever) or, BMW UK.
Now my theory on Run-Flat repairs is that Tyres dealers are possibly
i) Always out to sell you a new tyre ( obviously more profit)
ii) Running a second hand market ( probably on ebay) selling your repaired tyre on ebay.
Any similar experiences ?
I had a puncture yesterday so stopped the car as soon as the warning came up. Parked it and took the wheel to a tyre dealer. The puncture was bang in the middle of the tyre, so I thought I'd get it repaired as its still got 6-7mm all round
Now this as thrown up two issues :
A) On previous occasions I've been refused repairs at various garages due to:-
i) Its too near the wall of the tyre, it must be in the middle third
ii) Whilst the puncture is in the middle Sir, the tyre walls have been damaged whilst driving it flat ( I hadnt)
iii) Yes we can repair some, but thats the wrong type of hole Sir, Its a slight cut not a straight hole
Yesterday they said the tyre already had a repair and they couldn't do another unless directly opposite the first.
B) This is an extract from BMW's on website from Hints & Tips to looking after your vehicle
http://www.bmw.co.uk/en_GB/footer/q-and-a/faq/hints-and-tips.html
Punctured tyres.
Can I repair the punctured tyre? BMW recommends that a Run-flat Tyre is not repaired as additional forces and wear have been incurred within the tyre whilst being driven deflated.
Could I repair a non Run-flat Tyre? BMW also recommends that non Run-flat Tyres are also replaced and not repaired, as it is difficult to know exactly what damage has been caused to the tyre once deflated or when the damage was caused.
Therefore, If I buy an ex BMW Management Car, from BMW, with BMW shown as the first owner on the log-book, would you expect it to have a repaired tyre on ? I wouldn't , so at £200 a tyre, it looks like I've got a phone battle on my hands either with the Dealer (Coopers Croydon who gave me the worst service ever) or, BMW UK.
Now my theory on Run-Flat repairs is that Tyres dealers are possibly
i) Always out to sell you a new tyre ( obviously more profit)
ii) Running a second hand market ( probably on ebay) selling your repaired tyre on ebay.
Any similar experiences ?