Very interesting, I shall have to start recording my calls to them. I already had a nasty conversation with them about something their sales people told me about private plate switching.
I've just been through all 3 documents that are available to me via my multi-car policy (online) and the only thing I can find is in the Motor Policy Schedule & Motor Proposal Confirmation:
Modifications: None (including, anything which changes the maker's standard specification or alters its performance, including
cosmetic changes such as alloy wheels, body kits, or any non-standard parts. If in doubt, please call Admiral
Customer Services Department)
Modifications:
(including, anything which changes the maker’s standard specification or alters its performance, including cosmetic changes such as alloy wheels, body kits, or any non-standard parts. If in doubt,
please call Admiral Customer Services Department )
Just seen the line you've quoted PVR in the "guide to your cover" document which is generic
Bloody insurance companies, its a full time job keeping up with this nonsense.
