I love my Zed just like most of us on here.
Because of the non-trustworthy service of my local dealer here in Hamilton, I decided to take my Zed an hour away to Toronto to Parkview BMW whom I've heard has an excellent reputation. I had condensation developing my passenger headlight, and they agreed to replace it. In general, their customer service is excellent. Very courteous, free loaner (323i), etc.
I pick my car up the other day, do the old walk around....no problems. Then I get in, and right away I notice this wavy crack in the wood trim (surrounding the stereo head unit). I let the service manager know, and he takes a picture of it. He then tells me that he has to investigate who worked on my car, etc. But they'll have to order the part in and call me some time this week regarding what they're gonna do about it.
I was so annoyed. How the heck do they crack the wood trim while replacing a headlight?! And there's no way that was there before I dropped the car off. I notice every little thing wrong with my car both interior & exterior, sounds, etc. The first thing that caught my eye when I got in the car was this crack. Now I can't seem to stop looking at it and cursing!
Oh and while waiting for my car to be driven to the pick-up area, I go to the parts department to buy the rubber inserts for the wipers that some of our American members have mentioned were $3.00 each. They try to charge me $18 each for them! NOT for the blades ($50 a pair) but the rubber inserts! I said, "No, thanks!"
Parkview has an amazing showroom and I had just finished walking around and decided that my next car would probably be a 650i convertible. But honestly, the way things are going, I may be switching over to MB, Lexus, or Infiniti for future purchases.
Sorry. Just venting, folks.
nline2long:
Because of the non-trustworthy service of my local dealer here in Hamilton, I decided to take my Zed an hour away to Toronto to Parkview BMW whom I've heard has an excellent reputation. I had condensation developing my passenger headlight, and they agreed to replace it. In general, their customer service is excellent. Very courteous, free loaner (323i), etc.
I pick my car up the other day, do the old walk around....no problems. Then I get in, and right away I notice this wavy crack in the wood trim (surrounding the stereo head unit). I let the service manager know, and he takes a picture of it. He then tells me that he has to investigate who worked on my car, etc. But they'll have to order the part in and call me some time this week regarding what they're gonna do about it.
I was so annoyed. How the heck do they crack the wood trim while replacing a headlight?! And there's no way that was there before I dropped the car off. I notice every little thing wrong with my car both interior & exterior, sounds, etc. The first thing that caught my eye when I got in the car was this crack. Now I can't seem to stop looking at it and cursing!
Oh and while waiting for my car to be driven to the pick-up area, I go to the parts department to buy the rubber inserts for the wipers that some of our American members have mentioned were $3.00 each. They try to charge me $18 each for them! NOT for the blades ($50 a pair) but the rubber inserts! I said, "No, thanks!"
Parkview has an amazing showroom and I had just finished walking around and decided that my next car would probably be a 650i convertible. But honestly, the way things are going, I may be switching over to MB, Lexus, or Infiniti for future purchases.
Sorry. Just venting, folks.
nline2long:
